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I called Customer Service a few minutes ago. I explained that I am a Macy Credit card customer, that I could not sign into my account on the Macy's app; the system rejected my password, which is my Password. The two agents to whom I tried to explain this problem did not understand at all and kept asking me the same questions over again. I became so frustrated that I hung up. I tried to call again to ask for a different department and I can't get through. Carmen Neilson, Customer for at least the past 50 years when it was named Liberty House in Honolulu.


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