Flag Potbelly Sandwich Shop Customer Service Review

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Hi! I realize everyone is understaffed. I arrived at the potbelly in terminal B in Boston about 6:05pm. They were finishing up a girls sandwich and when I approached they informed me they were closed. The sign posted of hours of operation said 5am-7pm. I pointed this out to the girl and guy behind the counter. They told me they were understaffed and I could speak to a supervisor. Given the attitude of the girl behind the counter I didn't speak to the
supervisor. She also told me that a worker had been there since 4am. Customer service not at its best.


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