Bonefish Grill customer service

Bonefish Grill is a casual seafood restaurant chain based out of Tampa, Florida. Their restaurants are typically open only for dinner. Bonefish Grill has a web page for frequently asked questions as well as telephone and email support for their customer service offering.

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Customer Service

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Phone: 866-880-2226

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  • Hours of Operation:
    • Mon-Fri: 9am-5pm
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User Reviews

21
Mar

Posted by Wayne


on 3/21/24 at 7:50AM

Last night 03/20/3024 my wife and I went to bonefish grill in Stuart fl for the march madness special upon arrival we were seated at a group table of which was specified in my reservation the food that we were served was nowhere up to par the bread that they serve was given to us and 2 other people that we didn't know obviously nobody ate the bread because you don't share food especially from the same plate also it seemed like we got the bums rush we asked our server several times to slow it down her response was
The kitchen is turning out the food too quickly and there was nothing she could do all in all of this is how your business is run it's a shame and we will never repeat totally second rate for a so called upper scaled restaurant

30
Oct

Posted by Anonymous


on 10/30/23 at 6:54PM

I had dinner at Brick n j on. Friday. We have a group of 8 who visit local restaurants on Friday nights. Often we choose Brick location and. We have noticed Porto
Portions smaller and pricing much higher. This past Friday I ordered partners special which was
New linguine & clams, worst linguine & clams I have ever had. Hard shell tiny white clams the the clam was s
So tiny had no taste whatsoever and there were only 7 of them. When I believe the manager came over and asked if everything was okay and I told him what my complaint was he said clams were chopped up. I PROCEEDED To pick up a piece of something with my fork that looked like a speck of something that looked like a tiny bit of left over lobster claw that you could hardly see and asked him if this was chopped clams and he said yes. YOU SHOULD BE HIRING
EMPLOYEES THAT KNOW THAT. WAS NOT CHOPPED CLAMS. NEEDLES TO SAY I NOR MY FRIENDS WIL. NOT BE DINNING AT THIS FACILITY

23
May

Posted by Kate Rodgers(server/waitress)


on 5/23/23 at 10:32PM

I visited the Bonefish grill at Cary. The food was to expesive for what it is worth. But, the customer service was superb. I was there with my husband for a belated mother's day dinner on may 21st. We were fortunate to have Kate Rodgers as our waitress and Nolan as manager. They even celebrated our 25th anniversary that day by giving us a complementary sliced cheese cake.
Kate contantly checked on us to ensure that our needs were met. We cannot ask for a better waitress. She was polite, friendly, and efficient in handling all that she did that evening.
We enjoyed all of it.

13
Jun

Posted by Anonymous


on 6/13/22 at 12:31PM

Bonefish Grill 34474 zip last Friday like 5:30-ish take out. I ordered ahead 2 crab cake sides. I use a gift card to pay for it, like $30.00. I'm just pulling into my home's driveway and my phone rings and it's Bonefish Grill telling me they charged for only 1 crab cake order I need to return and pay for the other one. Using a gift card I really hadn't noticed. I return to the pick up lane and the same server comes out takes the gift card and returns it a few minutes later no receipt, no sorry, no thank you, no nothing, no manager offering apology no NOTHING!! I'm a rewards card member and going there for 20 years.

04
Jan

Posted by Anonymous


on 1/4/22 at 5:41PM

Had a horrible experience at bonefish of Sarasota florida at 7008. The manager Josh Lasen was there and I showed him my filet that had a big grissly white band on it I said to him let your chef know and he replied he's not responsible so I said it's your meat company and he yelled and said I worked 10 years at a steak house I know and then if you get rude with me I can really get rude with you!! Threatening me in front of my whole table and also charged $84 for our dinner and later fought that and they didn't take off a filet!!!!

View all 130 Bonefish Grill customer service reviews »
Customer Service Ratings

Based on 4 votes.

1.8

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Bonefish Grill customer service news
How did Bonefish Grill go from Tampa Bay's exciting new restaurant to an afterthought?

TAMPA — The first time Diane Atherton went to a Bonefish Grill eight years ago, she couldn't wait to go back again. Related News/Archive. Shrinking sales pushing Bonefish Grill chain to close 14 restaurants, restructure. 6 Months Ago. Struggles ...

The Summer Happy Hour Menu at Bonefish Grill is not bad at all

Thai coconut shrimp from the appetizer menu at Bonefish Grill can be combined with sides to make a meal. Where to start? $5 margaritas, $5 mixed drinks and $4 house wines. Ah yes, music to the ears. Bonefish Grill has a new happy hour menu for the ...

Hurricane Florence: Bonefish Grill feeds first responders in North Charleston

NORTH CHARLESTON, S.C. - First responders in South Carolina were treated to a meal at a Bonefish Grill in North Charleston on Thursday night, WCIV reported. >> Read more trending news. As the men and women prepared for Hurricane Florence making ...

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