Read the reviews below to see the experience other people have had when dealing with customer service from Hormel Foods.
I tried to contact customer service twice today . Each time I was referred to a Questionnaire and credit card information required.. why?
I just wanted to notify hormel that the last two bags of pepperoni I purchased turned moldy in a short period of time...2 weeks.I feel like I was getting the runaround to leave a comment. I have purchased hormel products for many years.
This is NOT to praise you company quit the opposite.
I had contacted your company some 4 months ago, concerning a 1.5 inch sliver of glass in my DENTY MOORE BEEF STEW.
Luckily my wife found it in a spoon full of stew before it caused serious if not fatal.
Had It been injested it would have caused lasurations from the mouth thru the esophagus to the stomach thru the intestines slicing all it contacts.
I contacted you through your website. I was sent an envelope to send it to you. I followed your instructions. Some 2 months ago I made a follow up and was told that it had to be sent from WS to GA for some sort inspection. I'm not sure what your inspection was to prove. I've not heard a word back from your company.
Most people would have an attorney to start legal proceedings by now. I have a different retaliation that would have more ramifications to your company.
I'm an internet marketer with a team with a subscriber base of 4.5+million that is at my discretion. I have the ability to make ANYTHING GO VIRAL bad news travels fast. By your actions you didn't even offer me as much a coupon.
You have worked hard to be a company that depends on public exceptions.
I enjoy your many of your products. All I want is for you to take responsibility and do what you feel is right thing.
Before a coupon would have been a offer of admission. Now that is far from where we are now.
Its in your hands to do the right thing. I will wait till midnight Wednesday before make this problem know by masses. This isn't personal, it's a serious problem that needs urgent adressing it's taken 4 months with no reply. Its real and not to ignored.
Best regards
Bill Jenkins
