Dollar General customer service

Dollar General is a national chain of variety stores. The store's business model focuses on off-brand and named-brand close outs. Dollar General customer service is available via email form or toll free number. Email responses are promised within 2 days. They also provide a directory of in-store management contacts. Very Useful.

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Customer Relations

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Phone: 800-678-9258

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Customer Service

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Phone: 877-463-1553

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    • Press 2
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  • Hours of Operation:
    • 24/7
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User Reviews

12
Mar

Posted by Mineral Point Wisconsin we suppo


on 3/12/24 at 5:04PM

I read about your store in mineral point Wisconsin. I stand behind them 100%. Corporate greed is something we don't take lightly. Its not just that dollar store, I notice how overworked and stressed the employees are in all dollar stores. I don't feel comfortable shopping at a business that treats employees and the poor in general like trash. You lost this customer. I posted to social media as well.

26
Jan

Posted by Anonymous


on 1/26/24 at 2:11PM

I use Dollar General store frequently. The particular store I am writing about is store#3328 located in Wagoner, OK on Cherokee Street. Every time I go into the store it looks like a tornado hit it. Stock is left out from truck deliver. Shelves are a complete mess, nothing is in order. I understand manpower shortage. But at least the store should be neat and orderly. Which this store is not. There is not enough people there to put up stock on truck delivery days. How about fixing this problem? It is a easy fix. Then the store would not look like a disaster. It need a better management team there that cares about the store.

22
Nov

Posted by Tiffany


on 11/22/23 at 11:50PM

Well let me start by saying I went into the DG o. Salem Ave this evening to grab one thing and I went by the freezers and a mouse ran past my foot I said nothing o my because the manager was too busy standing outside trying to harass a girl she had a vendetta with talking outside vs be inside taking care of customers when I came outside I knew the girl was not professional because when I asked for help she said I'll be in there you gotta wait so I said ima call customer service and report the mouse and the manager leaving the store to harass a customer that didn't do anything wrong and the fact she was a manager was terrible because you rather harass people then serve them and did your store or pest I won't be back

03
Nov

Posted by Susan Jo


on 11/3/23 at 9:22AM

Employee "Kris" store#13533
Evening Oct 13,23 Kris helped me with kindness find what I needed. I'd hire this kid!

09
Aug

Posted by Karen


on 8/9/23 at 11:35AM

Why does the dollar general in Salem New York not have the summer things on buy one get one clearance prices? Every other dollar general that I have been in in the area has the summer things on clearance but not the store. We asked and they told us no.

View all 2,779 Dollar General customer service reviews »
Customer Service Ratings

Based on 157 votes.

2.4

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Hours of Operation

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Dollar General customer service news
Dollar General shooting in Dickson leads to chase on I-40, suspect still on the loose

A flurry of gunfire Monday in a Dollar General parking lot in west Dickson County ended with a gunshot victim in serious condition, a multi-county interstate chase, a search for a suspect along 840, and the closure of Interstate 40 eastbound near the ...

Manhunt: Dickson Co. Dollar General shooting suspect possibly spotted

Sean T. Caldwell, 19, of Nashville, remains at large and is wanted in connection with a shooting Monday in the Dollar General parking lot on Highway 70 in Tennessee City, according to the Dickson County Sheriff's Office. The sheriff's office has ...

Fairview approves second Dollar General

The Fairview Municipal Planning Commission approved a site plan for the city's second Dollar General store on Tuesday night. The store will be located at 1391 Highway 96 North, owned by Boulevard Investment Group, LLC. The proposed 9,100-square-foot ...

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