Posted by sug
Virgin mobile service is good if you buy more costly phones, But if you dont they keep sending one crappy replacement after another. Now they want to charge me $25 fee to now assure that I get a good working phone. Is that why last year they all had issues. They can wave the fee, but dont believe them when they tell you theyll call you back i was misinformed. You have to call back and since we didnt purchase insurance over a year ago, thats the excuse they use for not waving fee. This is where they try toget me to buy another phone. They only have certian blocks they can.check.on there forms if there us no block they cant help. And they dont listen to you or care if you stay. Im thinking a contract is worth it.