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Regions Bank

www.regions.com
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Customer Service

Phone:
800-734-4667

How to reach a live person:
Press 1 at first menu
Enter "#" for social security number

Hours of Operation:
Mon-Fri: 6am - 7pm CT
Sat: 6am - 2pm CT

Email:
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Customer service link:

Description:
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  User Comments  
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What bank does not have 24/7 customer service?

Any of them today.

I ordered checks. 1 box.

I now have three boxes of checks all that say "Box 1 of 1".

How many of my checks are out there?

Four years ago I ordered 2 boxes of checks and only got one and had to pay to cancel the #s on the box I did not receive.

Pi$$ed 6/18/10 10:49PM

It snowed today and Regions Closed the bank!There is a recession and most people live paycheck to paycheck.It snows every winter in NYC and they dont close the bank.You are INSIDE the warm bank.The postman worked today.He drives out in this weather.The sanitation workers worked.Regions bank does NOT care about those of us that Need our paychecks ON payday.Will they waive NSF fees as a result of this dis service? Even if I deposit my paycheck on saturday morning it will NOT post until the end of business monday.

Integrity 1/29/10 6:43PM

is very upset with Regions Bank....since when does it take more than 30 days for a transaction to go through? even though you use your pin number...I left .03 cents in the bank..cuz i want to close the account....and now im being over draft because they failed. of course its my fault according to them...now additional 3...5.00 being tack on..Regions bank sucks...they are frauds......They are the ones that failed....I was told that it depends on when the businessess that you purchase products or services send in their statements then my account gets withdrawn...ok..seriously.....I guess next time it will 6 months....and then omg..what a suprise..you owe a balance...Regions Bank works on qouta every month everyone..who banks with Regions...be on alert...it might take whenever..for a transaction to pass through....they have poor customer service....even though transactions are made electronically...it doesnt count...cuz Regions didnt get their statements first...what a crock....
ok serious..Regions Banking system...is set up for failure for customers....and a money making revenue system for Regions Bank...
I made a transaction back in Decemeber.....and its now near to end of January....Haaa!!!....I took it to the press....and made a post on evey popular blog and websites to boycott Regions Bank....they are going to loss more than $80 bucks they took from me......

Najel77 1/23/10 4:19PM

DO NOT BANK WITH REGIONS: I had an account for just me, without my husband. We went in to get something notorized and they refused to notarize my husband's signature unless he was on the account. So we added him to the account. It is a hassle because you have to close the account and open a new one to take someone off. So I didn't take him off and he got a garnishment. This is an ambush and they took 3 days to tell me about it. They also didn't tell me that they would take another $100.00 fee for the garnishment because "it was in the paperwork when you got your account". Please!!! They refused to cut me a break with any of the fees, overdraft and let me cash a check when they knew they were taking the extra $100.00 costing me another $35.00 overdraft fee.
Please run the other way and don't deal with these people. They don't have your interest at heart at all and read their vision and mission statement it is really hilarious.

LAH 1/12/10 8:01AM

These people are incompetent.

madatregions 12/4/09 11:03AM

Regions=LEGALIZED BURGLARS!

They steal your money, switch the order of the transactions and then pretend not to know of what you speak. Not only that, they are rude!

pense 9/9/09 2:15PM

Do not bank with REGIONS BANK. They will STEAL your money.
I deliberately went to the bank and made a deposit on Saturday 8/10/09 to avoid overdraft fees. I went shopping after the deposit was made. I checked my account on Tuesday afternoon and was hit with overdraft fees to the tune of $175. First of all my deposit had not posted. The deposit posted Tuesday night. When I went to the bank to inquire about a refund of the overdraft fees. I was told the computer could not post my deposit on the weekend, but at the same time it could charge me overdraft fees on the weekend. I think we should file a class action suit. If someone puts together a class action suit please count me in.

Teresa Brooks-Lynch 8/13/09 4:17AM

One thing EVERYONE should know is that Regions bankis still living in the stone age of technology when it comes to taking care of a stop payment you put on a check. They have a policy that your stop payment, that you pay $36 for is not guarenteed till 24 hours after you place the stop payment. So when someone frudulenty steals a check of yours they have plenty of time to cash. In this day in age their network should know the moment they put a stop payment on it.

Ian 6/10/09 6:17AM

Online banking has NEVER worked properly in 3 years. During their merger with amsouth they created me a duplicate account with no money in it, overdrew the empty account then took the fees out of my active account. Worst bank I have used in my life. Insult to injury, they offered me ninety-dollars back of 600+ lost in THEIR mistake, however, I had to sign up for a credit card.

Anonymous 2/13/09 6:51AM

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  User Rating  
Based on 213 votes
2.9
Customer service rating:
Regions Bank
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Regions Bank Bans Customer For Life For Pestering Them About $29 Fee
Weintraub says he intentionally took a harsh tone with customer service reps, but that he has always had a cordial experience with branch employees. ...
Regions Bank Loses $606 Million In 4th Quarter
"Deposit additions reflect the company's success in improving customer service, deepening customer loyalty, and attracting new customers. ...
Regions Bank branches to begin offering insurance - Press-Register
... auto, boat and other personal insurance policies from a variety of insurers through a call center in Kokomo, Ind., that it opened earlier this year. ...
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