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Quickly locate Yahoo technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Yahoo page at any time.

Customer Service

Phone:
866-562-7219

How to reach a live person:
Continually press 0 until transferred to a person

Hours of Operation:
Mon-Fri: 6am - 6pm PT

Email:
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Customer service link:

Description:
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  User Comments  
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Doesn't work. When you do get a nice live person, they insist you email your problem in to tech support. I have for emailed my problem into tech support for months and have never received a reply. Urgggggg! :-(

Anon 11/18/09 11:02AM

YOUR EMAIL SERVICE IS THE WORST I EVER SEEN AND YOUR CUSTOMER SERVICES SUCK IM SURPRISE YOIU STILL IN BUSSINESS, IVE BEEN TRYING TO LONG IN FR 2 DAYS AND MY OWN CORRECT PASWORD IS NOT WORKING. I ADVICED YOU TO GET YOU CRAP TOGHETHER BEFORE I ET MY ATTORNEYS.
SWORDSHA

SWORDSHA666 11/15/09 12:21PM

THIS WORKS!!!!!
Yahoo does not care and they lie about their customer service response? yeah Right - 24hrs. It's been 7 days and no response, meanwhile some thief is sending fraudulent and emergency emails to my business associates and family.
Since Yahoo doesn't want to help us, then I suggest we help them and report our problems to their advertisers. I did this and it seemed to work, I informed several advertisers they would be listed on a yahoo boycott list on the internet for their potential customers to see. It got attention and a call from Yahoo.

VZCOWMAN@YAHOO.COM 11/9/09 8:36PM

so what ppl are coming into a chat room using my real name and posting personal information about my children my wife and I.....ive reported this various times and yahoo has yet to do anything...but yet i raise cane in a chat room to the ppl doing this i was reported and yahoo deleted my account WTF are you ppl at yahoo a bunch of turds.....after having a phone conversation with my attorney we just may go to the news nationwide about yahoo and its terms of service and how they conduct theirselves

crazymike596 11/7/09 2:31PM

NO HELP AT ALL!!!

jellybean 11/6/09 9:10AM

You people are hilarious, complaining about customer service on a free email account. Spend $5 and get a real email account, sheesh.

Anonymous 10/29/09 7:26AM

What has come to be of Yahoo acct services? Reading just a few comments below, it appears I'm not the only one affected. Since August, I have changed my yahoo password more that 50 times! (literaly). someone keeps hacking into my e-mail acct and accesssing my mails. After numerous making numerous complaints, my acct was closed for about a week, then it was reopened. I wanted to believe the problem was resolved once and for all but just yesterday, I got a main in my back up mail box that my pswd was changed again. Obviously, it wasn't me who changed it! I just want to transfer my mails and BE DONE WITH THEM! I'm sick and tired of all this!

Anonymous 10/28/09 5:51AM

Their chat service really bites. They know nothing.

LucidGal 10/27/09 12:07PM

YAHOO MAIL SUCKS! YAHOO TECHNICAL SUPPORT SUCKS! YAHOO CUSTOMER SERVICE SUCKS. I HOPE THIS CRAPPY COMPANY GETS DISMANTLED. YOU CAN'T GET A LIVE PERSON AND WHEN IF YOU DO AFTER YOU TRY FOR LIKE 2HRS. THEY ARE UN-SYMPATHETIC. YAHOO SUCKS.

Anonymous 10/26/09 8:47AM

Yahoo sucks big time. If you have a problem, you have a problem fore ever. I have never seen a company that is SO INDIFFERENT TO THE NEEDS OF ITS SUBSCRIBERS. FOR YEARS I HAVE BEEN HAVING TROUBLE WITH YAHOO MAIL. AND NOW I'M HAVING TROUBLE WITH IT RECOGNISING MY PASSWORD. A PASSWORD I'VE BEEN USING FOR AT LEAST TWO YEARS. I CAN'T SEND AN E-MAIL. THEY ALWAYS COME BACK AS AN ERROR. I NOW ONLY USE AOL. MY QUESTION IS THIS HOW IN HELL CAN I GET RID OF THIS PIECE OF CRAP YAHOO AND REPLACE IT WITH ANOTHER???? I HATE YAHOO. YOU PEOPLE SUCK.

davidarnold1947 10/23/09 10:19PM


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  User Rating  
Based on 362 votes
2.1
Customer service rating:
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