Posted by Thulak
I am trying to return a Monitor and nobody ever answers me when I call your site. Seriously I just wanna go through this return.
Buy.com customer service
Buy.com was a web-based retailer who sold computers and computer related products. Buy.com's business model was to sell computers at a discount and offer other products at a profit. Buy.com sold to the Japanese company Rakuten and was subsequently re-branded. Rakuten offers customer service by phone, email or a postal mailing address.
- How to reach a live person:
- This number goes directly to a person. Just hang on the line through the recording.
- Hours of Operation:
- Looks to be 24/7.
- Email:
- This information has not been added.
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- This information has not been added.
- Customer service link:
- Main Company URL:
- Description:
- This information has not been added.
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- This information has not been added.
- How to reach a live person:
- Press 0 when voice starts
- Hours of Operation:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Email:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Customer service link:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Description:
- This information has not been added.
Click here to update this department.
- This information has not been added.
User Reviews
13
Jan
04
Feb
Posted by Anonymous
Purchased a Christmas gift and needed to return as person had Air Force jacket already. Emailed buy.com and never received email. When I found number to speak to person, found out my purchase came through a 3rd person sale and so I really didn't buy through buy.com. If I wanted to buy from someone else I would have. I am not happy that I would have to go through a 3rd party and Now I can't return jacket as it is not in their return timeframe. I will not buy again. Carol Masino, Naples, Fl
01
Feb
Posted by [email protected]
I had been on the phone for 50 min. and counting. You have $1,344.08 of my money tied up from denying my pay pal transactions (336.02x 4 of them). I was told by sup. Ellie that she would try to contact Pay Pal 15 min. into our call. I had to call her from my cell number, where a c.s.rep. wanted to have her call me back.I at that time told her "No" I wanted to talk to Ellie the Sup.(she needs to learn to come back to the customer, and let them know just what she is doing while she is staying away from the phone so long). Ellie starts telling me the same thing that her partner sup. told me yesterday "to call pay pal", I explained that I spoke to Pay pal, and there is no issue there on their end. I just need your company to fax a letter to them on your company letter head my name, last 4 digits of the card number tied to the account, the (4) different sums for the transaction, date of trans, and that you won't try to collect from me for the merch. that you cancelled the order for. I have never seen customer service like this. I have connections to many people, and will pass along this great service :(((((((!!!!
Rick Cypress Sr.
ps. i stayed on my cell for another 31 min. She didn't resolve nothing for me. I won't attempt to buy from your company again!!!
02
Jan
20
Nov
Posted by Anonymous
I ordered some frontline plus on November 1 and am still waiting on my package. Paid Anemrican express and had to order somewhere else because I did not receive my merchgandise. By now you should know that drug deals are happenning because no one has to sign for shipments. If on one is at home or the shipping company does not ring the bell they just throw the item(s) on the porch and in some cases the packages are simply taken since no one is at home. I am certainlly not implying you are part of illegal ship,ments, under no circumstances. Some times a pacakge simply disappears for many other reasons. I sm canceling my order reference $ 61.99. Sorry but there are too many comlaints on a certain website about buycom. I have learned another lesson. R P Meurrens