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I spent over an hour on their hold & after getting a live person, I couldn't understand a word they were saying. If the company wants to do business with the the USA, they should at least have people that communicate in English. Their customer service doesn't understand English well enough to give an easy "yes" or "no" answer to a question. They have to read everything from a script which means they cannot communicate, on their own, in English. I have had their wireless router for less than 30 days & apparently they think it is already "out of warranty" & they cannot help me without an additional $29.99. Not only will I not be giving them any more money; I'm returning their product tomorrow for a refund & telling everyone who will listen about their unacceptable customer service.


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