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Horrible experience with type 1 diabetic daughter. We recently flew from Fort Myers to Boston with our 15 year old diabetic daughter. We arrived early checked our bags at the curb we were told we would have to check in with the agent at the gate. Their was no agent at the gate and we waited for a long time. After a while a long delay to our flight was posted on the board. My daughter needed to eat to keep up her insulin levels. We went to get something to eat in the terminal. We came back with plenty of time to spare and checked in with the agent. At that time we were told we would not be able to sit together. We explained to the agent that our daughter was diabetic and needed at least one of us to be with her in case she had an incident. The agent was not the least bit interested. Once on board it was apparent that there were no seats together. We asked the flight attendant if she could arrange at least 2 seats together because of her medical condition. She made several announcements and no one would volunteer. She finally had to offer a free drink and someone finally changed seats. During the flight my daughter did have a dangerous low. Thank God I was with here. Southwest needs to change it's policy to accommodate people with medical issues.


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