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In regards to our recent service call w/ATT u-verse;

We were experiencing a couple of issues with one of the cable boxes (4 installed total), and contacted the ATT support center to notify them of the issue. A technician named Darian arrived as scheduled to help resolve the issue(s). He had already checked the status en route to our location before arriving (was prepared), replaced one of our cable boxes and also updated a few remote controllers with no problem. Darian was very punctual, outgoing and courteous; along with being knowledgeable and efficient as a technician. He answered all questions and asked if there was anything else we needed before finishing up on the service call. Darian also left contact info for us, should we ever need any further assistance. Needless to say, we are pleased with our service with ATT and would highly recommend Darian as a service tech for any other ATT customers :)


Will Lockwood
Edgewater, FL


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