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TRIED TO CANCEL MY SON'S XBOX350 LIVE GOLD ACCOUNT TO no avil. yOU'RE SYSTEM OF SUPPORT IS QUITE INFURIATING... IT SUCKS mY ceLL # hOWEVER,Tramane from your 800 # just calledback and took my credit card off the acct....SHE WAS EXCELLENT and professional and understood my aggravation. Thanks


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