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Because We did NOT have any connection with AT&T Uverse internet AND Tv on February 4th 2016, I was late 30 minutes for my very important PAID online class. Each of my classes is 200$! My At&T bill each month is about 150$! For that amount of money I get 2 only 2 weeks of working internet and TV! And that is it! After 2 weeks they have always some problems with their connection! I called to Custumor Servise to find out why we lost all connections the representitive told me that I have old Modem (!!!!) and I need to pay 30-40$ EXTRA, to get a new modem that as he promised will work! He even did NOT have any qlue that something happened with AT&T wires OUTSIDE my house and I am the THIRD person that lost all connection (Wi-Fi and TV)! For amount of money that I pay every month without any delays I get the worst quality if connection and tottal uninformed representatives that are blaming my MODEM! I am extremely upset with your service!


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