Flag AutoNation Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I have a Honda Odyssey 2012. After bringing my car to repair a recall issue (2nd row seats) in march 2018 the door on the side of repair started making load popping noises. I contacted the Dealership ( Auto nation Honda in Costa Mesa, CA) 3 times, left 3 voice messages with the Service Manager Steve - and never got a response. Then today April 24 my Honda ket broke. I called the service department in teh same Costa Mesa dealership and spoke with Jeff regarding repairs and making an appointment. Jeff was extremely rude, and condescending. I told him that I would mention his rudeness in the survey that I would get after the service, and also asked to be transferred to Steve the service manager, on whose voice mail I left a message, asking to be contacted about Jeff's rudeness. About half an hour later Steve called my husband's phone number (even though I left my name and my phone number) and told my husband not to come to the scheduled by me appointment, stating that he was concerned that they may receive low satisfaction score on the survey, thus he suggested to go to a different dealership. And that was the only reason why he suggested to do that. our satisfaction and


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video