Flag Pizza Hut Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

My family and I stopped into the Pizza Hut on Kirkwood Hwy in Delaware on Saturday April 28th. We were told by the girl at the register rudely to go ahead and sit down if we were eating in that she was overwhelmed and short handed. It took over 15 minutes for her to come to the table and get our drink order. My wife and daughter got salads and asked for silverware. It took another 5 minutes to get silverware. We were the only people in the restaurant besides another family who already had their food. We waited a total of 45 minutes and still no pizza's. We ordered a large pepperoni and a medium cheese. Finally somebody else came into the store and a guy was getting ready to help them. I asked about our pizza and he knew nothing about it. He asked the girl who took our order if the pizza's were in the oven. She asked what the order was. She was the one who took the order and it was the only eat in order at this point. I told him and she said no the pizza's were not in the oven yet. I told them we didn't want the pizza at this point as we were on our way to a baseball game and we were going to be late. We paid our bill for the drinks and salad and went on our way. The whole experience was horrible. She had a bad attitude the whole time and didn't seem like she had a clue of to what was going on. I understand that people have bad days and maybe this was hers. All I know is we have a budget and that is why we wanted to bring the family for pizza. It is a inexpensive way to eat out for a family night. We ended up spending a lot more at the ballgame because we didn't get fed at your Pizza Hut due to lack of customer service.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video