Airtel customer service news

Find the latest Airtel news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Six Leading Global Investors to invest USD 1.25 Billion in Airtel Africa


Airtel Africa Ltd, a UK incorporated subsidiary of Bharti Airtel Ltd., today announced that six leading global investors comprising Warburg Pincus, Temasek, Singtel, SoftBank Group International and others have agreed to invest USD 1.25 billion through ...

Airtel users can now ask Google Assistant their balance, billing and offer queries


To make this possible, Airtel has integrated its Customer Service with Google Assistant, allowing it to answer questions about available data, account balance, best offers, outstanding bill, available postpaid plans and more. The service is currently ...

Airtel, Reliance Jio bet big on Artificial Intelligence to enhance customer service


NEW DELHI: Artificial Intelligence or AI technology is being adopted in a big way by Indian telecom operators like Airtel and Reliance Jio as they look to offer better and more cost-efficient customer experience to increase stickiness on their networks ...

Airtel launches 4G in Delta


Canon pledges technical support to filmmakers · Kebbi farmers cultivate 400,000 hectares of rice, says Bagudu ... Firm to train artisans, builders in pipe installation · USA-Nigeria Trade Council appoints Ibanga, Oyefeso board members · Bayelsa airport ...

Airtel launches 3 prepaid recharge plans, pack starts at Rs 35


The list of countries includes UAE, Nepal, Bangladesh, Saudi Arabia, USA, Qatar, Kuwait, Malaysia, Singapore, United Kingdom, Srilanka, Bahrain, China, Canada, Germany, Australia, Hong Kong, France, Netherlands and Thailand. Advertisement.

Airtel introduces Foreign Pass international roaming voice plans in India, price starts at Rs 196


The new affordable prepaid plans will be valid for 20 countries including UAE, Nepal, Bangladesh, Saudi Arabia, USA, Qatar, Kuwait, Malaysia, Singapore, United Kingdom, Srilanka, Bahrain, China, Canada, Germany, Australia, Hong Kong, France, ...

Bharti Airtel Launches 3 New International Roaming Plans for Prepaid Users Starting at Rs 196


Airtel also stated that these recharge packs will be available to customers for the following 20 countries: UAE, Nepal, Bangladesh, Saudi Arabia, USA, Qatar, Kuwait, Malaysia, Singapore, United Kingdom, Srilanka, Bahrain, China, Canada, Germany ...

ZEEL, Airtel enter content alliance to fuel growth of digital/OTT ecosystem in India


Bharti Airtel and ZEE Entertainment Enterprises Ltd. (ZEEL) have entered a strategic alliance aimed at driving the growth of digital/OTT video content ecosystem in India. Under this strategic partnership, Airtel and ZEEL will work closely to curate ...

Airtel V-Fiber long-term review: 100mbps connection so good that JioGigaFiber will have a tough time


JioGigaFiber, the broadband service from Reliance Jio, is finally here. Registration for JioGigaFiber opened on August 15 and hopefully in a few weeks from now, the service will start appearing in some cities. The rollout of JioGigaFiber is going to be ...

BSNL announces Rs 27 weekly plan to challenge Reliance Jio, Bharti Airtel and others


Bharat Sanchar Nigam Limited, the state-owned telecom player has announced a new weekly prepaid plan of Rs 27 that rivals similar offering from rivals Reliance Jio, Bharti Airtel and Idea Cellular. The new entry-level from the telco will be available ...

Bharti Airtel Q1 net income plunges 73 pc to Rs 97 crore


NEW DELHI: Continuing to bleed for the ninth straight quarter, telecom major Bharti Airtel today reported a 73.5 per cent drop in net income at Rs 97 crore for the three months to June due to intense competition in the mobile services market. The ...

Airtel Opens New Service Centers


Following successful network expansion and countrywide broadband availability campaigns, Airtel Uganda has announced a new plan to expand their footprint across Uganda in a bid to continue providing excellent one-on-one customer care experiences to ...

BSNL Offers Rs. 491 broadband plan with 20 GB per day to take on Jio


Bharat Sanchar Nigam Limited (BSNL) is offering 20 GB data with 20 Mbps speed per day in its new plan to take on Jio and Airtel. The state owned company is offering broadband connection for Rs. 491, with unlimited voice calling to any network alongside.

The folly of India's Airtel


Customer Service in India ought to be high quality because of the country's highly successful international call center business along with innovative information and communications technology. But of course, the foreign clients of India's thriving ...

Airtel to Ola: how brands face the social media minefield


One of Airtel's customers tweeted a service complaint, but when a Customer Service representative, Shoaib, to whom the complaint had randomly been assigned, responded, she put out a venomous tweet to Airtel saying she did not have faith in Shoaib ...

Never Bowed Down to Bigotry: Airtel on Anti-Muslim Tweet Controversy


New Delhi: Telecom giant Airtel on Wednesday said it had never agreed to the "outrageous" request from a subscriber for a non-Muslim Customer Service representative and vowed to "stay innocent and bereft of religious consideration". While Airtel came ...

Did Airtel offer advisor from religion of choice to customer? Telco issues clarification [Full text]


Just days after telecom giant Airtel drew flak for its response over a Twitter user's request for Hindu Customer Service representative, the company has now issued a clarification on the much-talked-about controversy on June 20. It all started when a ...

'We don't differentiate, urge you to do the same' says Airtel to woman who asked for Hindu representative


These statements came after a management professional, Pooja Singh, complained about her Airtel DTH Customer Service and was responded to by an executive called Shoaib. Upon his reply, in an extravagant display of bigotry, Singh replied "Dear Shohaib ...

Airtel faces criticism for reaction after bigoted customer seeks different service representative


Telecom giant Airtel got embroiled in a controversy after a subscriber sought to interact with a Hindu Customer Service representative, a demand which the company said it never accepted. As it faced online criticism for allegedly not standing up to ...

After Twitter outburst over customer care exec's name, Airtel says don't 'give it unnecessary religious colour'


What sparked the furor was the woman's reply. 'Dear Shohaib, as you're a Muslim and I have no faith in your working ethics because Kuran may have different version for Customer Service, thus requesting you to assign a Hindu representative for my request.

Pooja Singh Refuses Help From Airtel's Muslim Customer Executive! Defends Herself After Being Trolled for ...


Pooja tweeted to Bharati Airtel India saying, "Dear Shohaib, as you're a Muslim and I have no faith in your working ethics because Kuran may have different version for Customer Service, thus requesting you to assign a Hindu representative for my request.

Didn't yield to 'no-Muslim' demand, says Airtel


Bharti Airtel on Monday faced a severe social media storm, with calls for boycotting its services, after the company seemed to agree to a customer's demand for a Hindu Customer Service executive. The whole episode started after an Airtel executive ...

Airtel Faces Criticism After Its Customer Demands for a Hindu Representative Instead of Muslim Customer Executive ...


... end thanking her, he replied back saying that, "Dear Shohaib, as you're a Muslim and I have no faith in your working ethics because Kuran may have different version for Customer Service, thus requesting you to assign a Hindu representative for my ...

Airtel Home Quad-Play Platform Combines Bills of Your Airtel Connections into One


Next benefit is the premium customer support as Airtel promises the Home users will get access to customer support at most priority. Lastly, the telco is promising up to 10% discount on the unified bill, but the discount is based on the number of ...

Airtel Launches Airtel Home For Its Postpaid, Broadband, Fixed Line Users; Offers 10% Discount on Unified Bill


Airtel has launched a new platform called 'Airtel Home', which allows customers to manage all of their Airtel connections in one place. If you have got more than one Airtel connection at home, such as postpaid mobile, broadband(fixed line), and digital ...

Airtel customers now have free online access to Daily Mirror


Airtel Lanka and Wijeya Newspapers Limited, have joined hands to give Airtel customers' free data to browse online editions of Daily Mirror, Lankadeepa and Tamil Mirror. Now for the first time in Sri Lanka the online news reader can experience the most ...

Bharti Airtel Intros Rs 558 Prepaid Plan to Take on Jio, Offers 3GB Data Per Day for 82 Days


Since the start of Q2 2018, Bharti Airtel has been aggressively expanding its tariff portfolio. Now the telco has unified its lineup to match that of Reliance Jio's. Airtel now has wide-range of 1.4GB, 2GB and 3GB data per day plans to rival Jio's 1 ...

Airtel ties up with Amazon to counter JioPhone as competition intensifies


However, factors such as Customer Service, corporate relationships, data rollovers and content bundling - including benefits such as Amazon Prime with Airtel, Netflix with Vodafone Red - could help incumbents to retain their postpaid subscriber bases ...

Reliance Jio unveils new postpaid plan: Bharti Airtel loses over Rs 10000 cr in market cap, Idea Cellular, Reliance ...


Reliance Jio is also offering international calling starting from 50 paise per minute, which will be charged for calls to USA and Canada, and will go on till Rs 6 per minute. No security deposit or service charge will be applicable on international ...

Airtel assures HC to make changes to disclaimer of latest ad campaign


Telecom major Airtel today assured the Delhi High Court that its latest advertisements, offering “live and free access” to the IPL coverage, would include a bold disclaimer that only subscription to video streaming platform Hotstar would be free and ...

Airtel customers will get unlimited FREE streaming of all live matches of IPL 2018 with the new version of Airtel TV app


India Blooms News Service | @indiablooms | 05 Apr 2018. #Airtel, # AirtelIPLMatches · Facebook Google Twitter Pinterest. New Delhi/Kolkata, Apr 5 (IBNS): There is some great news for Airtel customers. Airtel TV, the popular video streaming app from ...

Bharti Airtel is Offering 1GB of 3G Data for 28 Days at Rs 65 for Prepaid Users


Telecom operator Bharti Airtel has started offering 1GB of 3G/2G data at just Rs 65 for select prepaid users. The validity of the 1GB data is 28 days and not just one day or two days like the earlier introduced Rs 49 tariff plan. For the same users ...

Using Artificial Intelligence, Machine Learning to enhance user experience and stickiness: Harmeen Mehta, Global CIO ...


It is behind MyAirtel lab and airtel.in also but that's what we're bringing first in the call centers to really help the call center agents resolve problems predictability allowing them to know the problem before the customers face any problem. So ...

Our OTT platforms enabling solid distribution for content providers: Airtel Wynk CEO


Bharti Airtel, India's top telco said that its over-the-top platforms have become strong distribution channels for various Indian and international content providers, helping them with a large user base to cater in the market. In a recent interaction ...

Airtel offers the Samsung Galaxy S9 range starting at Rs. 9900


Bharti Airtel ("Airtel"), India's largest telecom services provider, today introduced the much awaited Samsung Galaxy S9 and S9 Plus range on its Online Store [www.airtel.in/onlinestore] with budget friendly down payment options, instant credit ...

Bharti Airtel nets 50% of Aircel 'port-ins'


Telecom major Bharti Airtel said on Friday that more than 1.50 million customers from Aircel have joined its network, taking the total to more than 20 million customers in the Tamil Nadu. So far, Bharti Airtel has got the highest share of approximately ...

Cheapest Airtel Call Tariff Plans and Migration Codes (November 2018)


Call to all networks in Nigeria are charged at 11 kobo per second from the very 1st second for a daily access fee of #5 charged on your first call of the day. Airtel Smart Talk allows you to make international calls at 20k per second to the USA, Canada ...

Reliance Jio takes dig at Airtel; says to focus on developing use cases than doing 5G lab trials


BARCELONA: Reliance Jio will focus on creating intellectual properties around 5G through engagement with academia and other stakeholders, instead of publicising its "lab trials", a top executive of the company has said. "Of course, we could do test ...

MWC2018: Sunil Mittal says legal challenge to Trai order only option


BARCELONA: Sunil Mittal, chairman of India's top telco Bharti Airtel, said operators have no choice but to move court against the regulator's order on predatory pricing, which prevents them from retaining customers and conducting business, a right ...

Airtel and Google partner to bring Android Go to low-cost 4G smartphones


NEW DELHI: Bharti Airtel has tied up with local handset makers Micromax and Lava to bring 4G smartphones on Google's Android Go platform for Rs 2,000 to Rs 2,500, including cashbacks, a pricing that, analysts say, would pose no competition to bitter ...

MWC2018: Airtel expands Cisco SON partnership in India


MWC2018: Airtel expands Cisco SON partnership in India BARCELONA: Bharti Airtel has expanded its Self Optimisation Networks (SON) partnership with networking major Cisco to improve customer experience. Abhay Savargaonkar, director, Networks, Bharti ...

Huawei And Airtel Conduct Successful 5G Trial In India


“We have deployed our Customer Service team in full action to support customers affected by Kerala floods. We will be providing free of cost service to Huawei ..... NewsGram from Chicago, USA • Editor-in-Chief: Dr. Munish Kumar Raizada. MORE STORIES ...

Airtel and Motorola partner to offer 4G smartphones starting at Rs 3999


India BloomsNews Service | @indiablooms | 23 Feb 2018. #Airtel, #Motorola, #Smartphone · Facebook Google Twitter Pinterest. Kolkata, Feb 23 (IBNS): Bharti Airtel, India's largest telecommunications services provider, and Motorola Mobility India, on ...

Airtel Disappoints Telugu and Tamil Comedian


She wrote, “@Airtel_Presence your lack of customer support and cooperating is extremely disappointing as we have been loyal to your network for years. My father @actormohanraman has been very patient tweeting and calling you with zero response from ...

Airtel Ghana short codes


Airtel Ghana is among the most established mobile networks in Ghana. The networks boast of over more than a million subscribers and still growing. They offer the best Internet data bundles all across the country. Airtel Ghana short codes. They have ...

Hold consultations on norms: Bharti Airtel tells TRAI


Bharti Airtel has urged the Telecom Regulatory Authority of India (TRAI) to take cognisance of a TDSAT order and hold fresh consultations before framing guidelines to ensure transparent, non-discriminatory and non-predatory tariff offers.

Hike-Airtel partnership to facilitate easy use of smartphones


New Delhi [India], Feb 7 (ANI): Hike, a homegrown messaging app, announced a strategic partnership with Bharti Airtel ("Airtel") to embed 'Total, built by hike' on mobile devices under the latter's 'Mera Pehla Smartphone' initiative. Starting March ...

Bharti Airtel says content to play a larger role in its long-term strategy to drive data growth


Bharti Airtel says content to play a larger role in its long-term strategy to NEW DELHI: Bharti Airtel said that content will assume a larger role for the telecom operator's long-term strategy to drive data consumption on its wireless as well as ...

Airtel Rs. 149 Pack Updated With Unlimited Call Benefits on Roaming


Airtel had a busy weekend. While the telecom operator was seen to have revised its Rs. 399 prepaid recharge to increase its validity from 70 days to 84 days, it was also spotted to have upgraded its Rs. 149 prepaid pack. While formerly the pack offered ...

Airtel's Wynk Music crosses 75 mn app downloads


Compared with Jio's diversified content strategy, Airtel's initiatives on the over-the-top (OTT) front were so far largely focussed on sprucing up its music streaming app Wynk. NEW DELHI: Bharti Airtel's OTT music app Wynk Music has crossed 75 million ...

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