Find the latest Clearwire news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
call center employees were paid by third parties to obtain customer information such as names and full or partial Social Security numbers. The information was used to submit online requests for cellular unlock codes for stolen cellphones, the agency said.
In that regard its similar to Deutsche Telekom AG's (ETR:DTE) partial acquisition of MetroPCS Communications Inc. (PCS) acquisition and merger into T-Mobile USA, a move which arguably saved the cash-strapped fourth place carrier. With T-Mpbile USA ...
The company could strike a deal with T-Mobile USA Inc. (TMUS), which gained 62 cents, or 2.7%, to $23.64 Wednesday, but dropped 1 cent after hours. Macquarie Capital analyst Amy Yong has suggested that Dish could buy T-Mobile USA, spin off its legacy ...
Charlie Ergen, DISH Network Corp. (DISH) CEO, has met with silence a demand by Sprint Nextel Corp. (S) to sweeten his $25.5B* USD bid for majority ownership of the U.S. carrier. Sprint had given Mr. Ergen until June 18 to respond, calling his previous ...
Dish Network has pulled out of the competition to buy third-place US wireless carrier Sprint after months of back-and-forth with competitor SoftBank. After seeing the Japanese operator table a buyout offer in October 2012, Dish countered with its own ...
In the seemingly never-ending saga of who will buy Clearwire, it's been a dogfight between Sprint and Dish Networks (which is also a suitor for Sprint itself). On Wednesday, Bloomberg reported that Clearwire's board put its support behind Dish's most ...
US mobile carrier Clearwire is getting ready to draw-down the Huawei kit in its network, in an apparent response to the never-ending story that the vendor is a threat to US national security. While not a body blow to the Chinese vendor, since it's won ...
Clearwire Corp., lobbying investors to support a takeover by Overland Park-Sprint Nextel Corp., said Egan-Jones Ratings Co. has joined Institutional Shareholder Services Inc. in recommending a yes vote on the transaction. The endorsement lends fresh ...
May 2 (Bloomberg) -- Clearwire Corp., the money-losing wireless-service provider, said it needs at least $1.7 billion to cover a cash shortage and continue operating. The company, based in Bellevue, Washington, needs the funds through 2014 to make up ...
It may bemore dream than stream right now, but it looks like Dish's Charlie Ergen would like take his media company in this direction. (Bloomberg News). Charlie Ergen's $25.5 billion offer to buy Sprint may be about much less than gaining control of ...
Sprint is now the No. 3 nationwide wireless carrier in the United States, ahead of T-Mobile USA Inc., which just secured FCC approval to acquire the No. 5 carrier MetroPCS Communications Inc. SoftBank's Son noted during the meeting that when his ...
"Customer Service is paramount in the highly competitive mobile broadband market," said Geoff Levy, Head of customer care, Clearwire. "By automatically scoring 100% of our customer exchanges in the cloud, Eureka helps us optimize contact center ...
Range of Features Include Unlimited1 Data, No Overage Fees, Cloud-Based Management, 24/7 Advanced technical support and More. Clearwire Corporation (NASDAQ:CLWR), a leading provider of 4G wireless broadband services in the U.S., today ...
5 carrier Metro PCS Communications (NYSE:PCS) for a similar amount, then inject its U.S. unit, T-Mobile USA, the No. 4 carrier, into the enlarged company. Regulators are also looking at that deal. To date, SoftBank has already injected more than $3 ...
Deutsche Telecom AG's T-Mobile USA, AT&T Inc., MetroPCS Communications Inc. and China Mobile Ltd. were among the companies, according to Spencer Kurn, an analyst with New Street Research LLC, and Tim Farrar of TMF Associates Inc. Clearwire ...
More Clearwire Corp. shareholders have joined the chorus of investors asking Sprint Nextel Corp. to raise its bid for the wireless-network operator after a counteroffer from Dish Network Corp. Glenview Capital Management, which owns about 28 million ...
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ZTE this week announced a very interesting new phone in China that may make a big impact over here in the U.S. The ZTE Grand Era LTE is the first dual-mode TDD/FDD LTE phone, and with some tweaks, it could be the first phone for the new, combined ...
Comcast Corp. and Intel Corp., investors in wireless broadband venture Clearwire Corp., agreed to sell their stakes to Sprint Nextel Corp. for $2.97 a share even if investors reject Sprint's offer. Clearwire said Monday that its board agreed to an ...
After an earlier attempt to buy the remaining 49% of Clearwire it did not already owned fell short, Sprint upped the offer and won its prize, agreeing to acquire the remaining shares of the WiMax pioneer Monday in a deal valued at $2.2 billion. Sprint ...
Finally, Clearwire's long nightmare may be coming to an end. A full Sprint purchase of the perpetually struggling wireless carrier, reported by Reuters this morning, could really help improve 4G options in America. It should happen as soon as possible ...
Those could include AT&T, which agreed in August to buy NextWave Wireless for $600 million to gain its spectrum; a revitalized T-Mobile USA, which plans to merge with MetroPCS; or Dish Network, which has dreams of offering cellphone service.
Think about it: If Sprint Customer Service can make AT&T look good, they must be truly bad. Eddieklown 5pts. This is going to change the market for Cellular service and Wi-fi service. Sprint has made a huge move. tramlaw4reve 5pts. How the heck did I ...
Long-time Internet service provider EarthLink resurfaced today with a new partner and a new plan. Following a decrease in its Internet user base since its 1990s heyday, EarthLink is looking to get into the mobile broadband game, and has inked a deal ...
Verizon Wireless entered a deal last month with T-Mobile USA Inc. to swap spectrum. AT&T Inc., meanwhile, is working with Sirius XM Radio Inc. to make more airwaves available. Clearwire had $1.4 billion in cash and short-term investments as of March 31 ...
N.J. Senate panel considers call center measure. 1 comment · 6 days ago. TWC launches 1st cloud-based VOD search application in Syracuse. 1 comment · 1 ...
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It has become sort of a tradition lately for the biggest four carriers in the US to take jabs at each other, via different ads and statements. All of them argue on who delivers the fastest data speeds of them all. Given that Verizon, AT&T, T-Mobile ...
“FreedomPop could, over time, put pricing pressure on the incumbents,” said Kevin Smithen, an analyst at Macquarie Securities USA Inc. in New York. “They have the potential to be disruptive.” The phone industry suffered through a similar shakeup in the ...
A series of calls to Clearwire's customer-service numbers went nowhere. Visits to a Clearwire outlet in Portland led to more dead-ends, but she did learn others were having the same problem with their voice mail. Martin's situation was a little unusual ...
Phone companies are diverting resources away from Customer Service and toward network upgrades. As we've seen over the past month, this has led to huge layoffs at call centers. I use Clearwire mobile for my laptop. The 4G works fine; the 3G has never ...
Ah, the Internet! The source of so much goodness. The font of e-mail, news, chat, TV, blogs, books and Facebook . What would we do without it? If you're like most people, you know perfectly well. Once you're out of the house and on the road, you're out ...
Cricket Communications today announced a five-year deal with Clearwire to leverage the provider's network for Cricket's upcoming 4G LTE network. Cricket, owned by Leap Wireless, becomes the second-biggest company to sign on to Clearwire's network ...
BARCELONA—If you change the game, you get to change the rules. Clearwire is changing its game, going from an underachieving nationwide wireless provider to becoming the missing puzzle piece in other carriers' networks. That might make for better ...
Google intends to sell its stake in Clearwire, but it will be at a big loss. In a Friday filing with the Securities and Exchange Commission, Google said it will sell the 29 million shares of stock it owns in Clearwire at $1.60 per share. The stake will ...
Clearwire's been promising us that speedy LTE network for quite some time now. The good news is, we may have a clearer view of when to expect the waves to start flowing. During yesterday's Q4 earnings call, CEO Erik Prusch said his company plans on ...
What possible financial benefit could the USA Rice Federation receive if LightSquared's network never sees the light of day? As for the public companies on that list, it is unreasonable to assume that they will ... Further compounding Harbinger's ...
Further compounding Harbinger's problems is a potential revelation that Phillip Falcone may have offered to put a LightSquared call center in Iowa if Senator Charles Grassley dropped his opposition to the wireless network.
Clearwire (News - Alert) Corporation, a premier provider of 4G wireless broadband services, has signed a four-year, hosted software licensing agreement with Alianza (News - Alert). Under the terms of the new agreement, Alianza will be responsible for ...
On Wednesday, a woman in a gray Scion parked in front of the Clearwire store on Denali Street in Midtown Anchorage, only to find the blinds drawn and a piece of paper listing a toll-free Customer Service number taped to the door. ...
“This is a significantly positive development for Clearwire,” said Michael Nelson, a Mizuho Securities USA Inc. analyst in New York. “One could argue whether it spared them from bankruptcy, but it certainly extended the runway.” The companies will ...
Clearwire Corp., facing a $237 million interest payment tomorrow, will have to decide between conserving cash to fund its wireless business or satisfying creditors the company may need for financing in the future. The wireless broadband company, with ...
... deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; offering industry-leading mobile data services, leading prepaid brands including Virgin Mobile USA, Boost Mobile, and Assurance ...
The Santa Rosa location serves as a call center for in-bound Customer Service calls. The building where Clearwire is now is owned by Terhaar & Cronley Property Co. in Pensacola. Principal Jim Cronley said Clearwire has not turned in a required 60-day ...
Comes would not identify the location — even the county — where the new facility will be located. Clearwire is a wireless Internet service provider. The Santa Rosa location serves as a call center for in-bound Customer Service calls.
“We believe that Sprint and Clearwire are in the final stages of working out an extension of the current wholesale agreement as well as a long-term network hosting deal,” Kevin Smithen, an analyst with Macquarie Securities USA Inc. in New York wrote in ...
Stanton is a seasoned veteran; he served as chairman and CEO of VoiceStream Wireless, which was later sold to Deutsche Telecom and became T-Mobile USA. He knows what it takes to survive in the wireless industry, and his decision to push Clearwire to ...
Sprint on Wednesday declined to provide exact figures on the impact of the iPhone thus far, but said the investment will likely be worth every penny. The carrier also announced a deal with the struggling Clearwire. "We believe two weeks in the market ...
Sprint is utterly sick of Clearwire. The startlingly incompetent WiMAX provider has seemingly run out of patience from its majority owner. Sprint owns 54 percent of Clearwire, but apparently Clearwire's management is so hapless that Sprint wouldn't ...
Sprint Nextel Corp. said Friday that it will stop selling phones and other devices compatible with Clearwire Corp.' s current network at the end of next year, after it switches on its own higher-speed, fourth- generation data network. Sprint is ...
