Posted by BigD
Worst company ever!!!! I have yet to find a number where it's not disconnected!! Is this place out of business? I hope so as I have had the WORST internet service for the last few years! Good ridden!!
Clearwire customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Clearwire.
17
Jan
03
Nov
28
Oct
Posted by Anonymous
I had a couple different old cards the two and half inch wide by five inches long and oath inch thick I used them to transfer money from my Cayman accounts but I also had ones that where like a checking account one had 195,000000 one and the other had 365,000000 on it now I need to now if u can look it up and send me a newer one USB I am the inventor if the company so I need some help I'm on the streets homeless and I'm a singer writer of nova's and children story so please contact me phone
02
Mar
10
Jan
14
Dec
30
Aug
29
Aug
26
Jun
Posted by Die in a hole
Never buy this company's internet, it sucks! It's the worst internet you could ever have. Don't waste your money or time on this crappy internet service that doesn't even work. Don't try to contact them either, they just have Spanish operators. All of the other reviews have been horrible so if you don't believe me look at the other reviews. Do not trust this company's internet!!
01
May
26
Mar
11
Feb
30
Nov
Posted by wollenweb
Here it is November 30, 2013 and I am still without service from clear wire much of every day. I am on the computer and the signal is lost; a check of the phone an it is gone also. This is an EVERYDAY occurence.
Why will you not contact me? You are paid through drafts from my bank; stopping this might get your attention. Contact me or I will stop paying you. I am enraged when my service is lost on such a regular basis.
My phone number, when it works, is 541 830 0861. Call me please as I am never successfull calling you.
Do not Ignore this communication. Dire measures will follow if you fail to contact this customer. (customer service HA HA HA.)
I am respectively;
27
Nov
Posted by wollenweb
Do These Communications Ever Get Answered? This Is My Second; With No Reply.
I Contacted Clearwire By Phone Today And Was Disconected After My Problem Was Revealed. Although A Phone Number Was Taken: "in Case We Get Disconnected." I Was Told. But, Guess What: Nobody Called After I Was Disconected!
My Confidence Level In Clear Wire Is At A New Low. I Think I Was A Little To Trusting When I Made Clear Wire My Only Phone Service As Now I Am Without Phone Much Of The Time.
By Reading Reviews, I Am Not Alone With My Problems With Clear Wire. All Comments Were Negative, Stating The Same Problems I Was Having.
I Want To Keep Clear Wire, But This Worse Than Pitifull Service I Am Getting Will End Or I Am Gone. I Have Made This Statement Before, But As It Is Difficult To Find Good Service, A Search For A New Carrier Will Take Time.
Contact Me Please At Phone And If It Is Working We May Resolve This Issue.
Considering All Your Negative Reviews I Doubt That Anything Will Be Resolved But We Can Try.
Please Contact This Lowly Consumer.
I Am Respectfully;
William Wollenweber
22
Nov
Posted by wollenweb
This communication regards the bad workings of our phone and internet connections these past few days. We have been without the above services intermitently on November 21 2013 and November 22 2013.
I recently gave up my cell phone so that when this happened in the past I was not so put out because I could call you and yell a little. Now my only means of communication are through Clear Wire.
This is your first notice; when this happens again,I will be looking for another provider to fill my communication needs. :)
01
Nov
Posted by Anonymous
Can you stop sending your jobs offshore.???????
we live in the USA everytime I want to speak with someone they are in another country. If you can't support the USA because you are cheating the goverment out of taxes, then I won't support your co. I will find a provider that supports the USA>
30
Sep
07
Sep
Posted by anonymous66
Corporation management actually does not care to provide either equal service or fair suppor..I returned. Device in 5 days due to bad signal and could not get a refund . The local vendors only sell the device with a month of service so try took back the crappy hardware and the Clear corporation did not return the money. Now that merger is started my credit is gone cro the clear system and the Spring system as well. Sprint store managers in New York sees are.not selected.for.their customer retention skills.
29
Aug
Posted by Anonymous
I can understand why your company is going downhill I have been trying for 2 days and approx. 3 to 4 hours each day to get thru to a live person. Impossible. I have given up no such thing can happen. The whole company is just an automated phone system that only cares about getting your money and running. Lloyd E. Smith
05
May
Posted by Clearwiresucks
By far the worst freaking internet service i've ever had.
There customer support are all foreign, barely speak english.
And to top everything off, it's freaking slow.
I was promised 2mb download and I'm only getting 0.40ish.
After calling and asking about it, there response is "We are sorry, but we just have too many customers in your area that are connecting to the tower"
07
Apr
Posted by Anonymous
I am so frustrated by your service that I am redy to leave you personally and the buisiness account also. My account, which I have had for 6 or 7 years is complicated bt anothere address-, etc that will not allow me tyo sign in on my normal account. This 4 address was once set up on Google and abandoned several years ago. Why can't I access my normal account. Every time I try to access my account, I can't find a sign in page that my password works on. You are more trouble than you are worth. You should be paying me to put up withg your convoluted service
08
Mar
Posted by sharamtab
This company and their service is sooo bad and it's so frustrating to call them and put up with their talking points I finally had it this time and did it... I told them to cancel all my four services as of Tuesday and I will be asking for a refund on the equipment when they open again in the morning.
I have lost so much time on the slow and down connections and on the phone trying to resolve the overcharges, if I knew from the begining I would never have got 4 services with them... not worth the difference in costs for sure.
I wish there would be a class action against these fools so they would learn their lesson.
18
Sep
Posted by sun123400
I purchased the Clearwire service at my local Fry's store on August 10, 2012. Ten days later I returned the device and called in to cancel not only the plan, but to get refunded the $49.99 (the initial service fee. I was able to cancel my monthly recurrance plan but I was not able to get my initial $49.99 refunded back. After numerous attempts and arguing with "2 specialist" who barely spoke English. I decided to call the number below. Please skip all other numbers and call the number below. I was refunded my $49.99 with very lil questions in a matter of 2 min max.
31
Aug
Posted by super angry
Trying to disconnect from clearwire has been horrible. I was on the phone for more than an hour with people who could not explain why I signed up for a two year contract when there website says they have no contracts? The only reason I signed up with them is because the representive said I could go month to month with no locked in contracts. Well I was lied to and I hope this helps others when deciding to go with a internet provider.
Horrible customer service. Unable to provide helpful information. Difficult to communicate with. Please do not go with Clearwire!!
