Find the latest ComEd news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
FOX LAKE – A snowmobile driver and passenger were rescued Thursday morning from Grass Lake after their vehicle broke through the lake's thin ice. A 54-year-old Chicago woman called 911 about 11:55 a.m. Thursday after she fell off a snowmobile and ...
Nearly four months since Hurricane Maria pounded Puerto Rico, up to 40 percent of the island remains without power. Now, there is a promise from Com Ed and its parent company, Exelon, that help is on the way to help rebuild. CBS 2's Roseanne Tellez has ...
ComEd employees are investigating the cause of a massive power outage that took place early Wednesday afternoon that left an estimated 30,000 customers without power in Kendall County and portions of Will and Kane counties. Crews are still exploring ...
CHICAGO (AP) — A utility in Illinois has launched a ride-sharing pilot program on Chicago's South Side that relies entirely on electric cars. The Chicago Tribune reports the service provided by ComEd in cooperation with several partners began in mid ...
ComEd smart meters are being installed throughout Chicago and northern Illinois, and the installation process will continue through the end of 2018. Here's what you need to know about smart meters and how they can benefit your small business. What is a ...
“We will inform people how they can learn the benefits of the smart meter program, how it works and how it can help them control their energy usage and save money,” MCC director of sustainability Kim Hankins said in a news release. The program is ...
(CBS) – A family in Streator has filed a wrongful death lawsuit against ComEd and a handful of other companies, after a 17-year-old student on a work-study program was electrocuted last month. WBBM's Steve Miller reports. “I want to make changes. I ...
ComEd and Openlands recently awarded grants from the ComEd Green Region Program to 25 recipients, ranging from municipalities to forest preserve districts, throughout northern Illinois. One of the 25 recipients was the Kendall County Forest Preserve ...
Residents who are part of the Northern Illinois Governmental Electric Aggregation Consortium will see their electric supply changed back to ComEd starting in July. The consortium, known as NIGEAC, includes Woodstock, Algonquin, Huntley, Ringwood ...
JOLIET, IL — ComEd will begin smart meter installation in Joliet this July during what representatives for the company described as the "tail end" of the program's rollout. Mike McMahan, vice president for the utility, said about 35,000 of the planned ...
DeKALB – DeKalb residents might receive solicitations from energy companies, but city staff recommend only accepting rates lower than ComEd's rate of 6.892 cents per kilowatt hour. The City Council agreed during its April 24 meeting to discontinue the ...
ComEd will start installing digital meters – the new way to measure how much electricity homeowners use – in July in Joliet, Plainfield, New Lenox and Frankfort. The Smart Meters replace the standard analog meters homeowners now have. ComEd began ...
ComEd and the Metropolitan Mayors Caucus signed a memorandum of understanding that will support the study and development of new energy efficiency programs, smart streetlights, and community and residential solar and other infrastructure projects.
We told ComEd we did not wish to have a Smart Meter installed on our property, which is not mandated by the Federal Energy Program and according to the Illinois Commerce Commission Order issued on Feb. 5, 2014, a refusal can be stated. And this is ...
SANDWICH – Mayor Rick Olson announced at the Feb. 27 Sandwich City Council meeting that ComEd's subcontractor, Asplundh Tree Experts, will be trimming trees near overhead lines in the general area of the south side of the railroad tracks in 2017.
DeKALB – A little more than four years after workers clear-cut trees and other vegetation near power lines along the DeKalb Park District's Nature Trail, they returned Tuesday to clear vegetation that may interfere with ComEd electrical service. ComEd ...
Half of Plano's residents will soon be getting smart meters installed and the other half will get them sometime next year, Craig Creamean, ComEd director of smart meter installations, told Plano City Council members Monday night. Creamean said the ...
The Illinois Commerce Commission has given the green light to a proposal by ComEd that allows companies and researchers access to anonymous energy usage data in order to enable the development of new products and services that will add value to ...
The Illinois Commerce Commission (ICC) has given the green light to a proposal by ComEd that allows companies and researchers access to anonymous energy usage data in order to enable the development of new products and services that will add value ...
CHICAGO (CBS) — For the first time, ComEd is sending out missing person's fliers in customers' monthly billings and grabbing the attention of 3.8 million people. One case hits close to home. CBS 2's Suzanne Le Mignot has an original report. “She just ...
CHICAGO – 'Tis the season for safety and savings! As families prepare to celebrate the holidays by decking the halls, illuminating their homes, and increasing the usage of appliances,. ComEd wants to remind customers they can light their season bright, ...
The Illinois Commerce Commission has approved a 5 percent increase in the annual delivery rate for ComEd, expected to generate $127.5 million in additional revenue for the utility in 2017. Most ComEd residential customers will see their bills go up by ...
ComEd said its marketplace is unique in offering "instant, point-of-purchase rebates on a curated set of competitively-priced energy management products, integrated customer support, and end-to-end fulfillment." Available products include devices made ...
Plans to develop a dog park in Jaycee Park, just east of Douglas Road in Oswego, have been shelved due to an objection by ComEd, which maintains high power lines that extend across the park. Caption. (Tony Scott - [email protected]).
As temperatures begin to dip, ComEd is at work to ensure the company's electric systems is ready to meet the energy needs of customers all winter long. Throughout 2016, ComEd has continued its work to create an advanced power distribution system, ...
LOCKPORT – ComEd this week has begun a project to remove 200 utility poles – all by helicopter – out of a section of the Des Plaines River valley area that is a habitat to the endangered Hines emerald dragonfly. The focal point of the work is the ...
Since debuting in the summer of 2015, Commonwealth Edison's Peak Time Savings program has delivered participating customers more than $1.2 million in total bill credits for reducing electricity usage. PTS provides customers with a $1 bill credit for ...
This new service and was developed based on feedback from customers and is a part of the utility's efforts to offer improve Customer Service. When a customer who has signed up for the Twitter Outage Reporting Application tweets @ComEd with one of the ...
During the initial data analysis, it was determined that distance logic (any meter more than 1000' from its assigned transformer) and 'orphans' (meters referring to invalid transformer numbers), resulted in 30,000 Customer Service points that could be ...
ComEd's Customer Service tools are at the forefront of technology and enhancements available in the energy industry. Using direct customer input from crowdsourcing, recently redesigned its residential customer bill, which was recognized by PowerGrid ...
SGIP has announced that Anne Pramaggiore, president and CEO of ComEd, will deliver an executive address at the 2016 Grid Modernization Summit to be held Nov. 7-10, 2016 in Washington, D.C.. Pramaggiore became the first female president and CEO of ComEd ...
ComEd has launched a new responsive website, advancing the online service experience and providing anytime, anywhere access for customers. The new interactive site lets customers move seamlessly across mobile, tablet and desktop devices and builds ...
ALGONQUIN – After the base electricity rate offered by ComEd fell lower than the rate offered by the village's electric aggregation program, the village is reminding residents they can leave the aggregation program without any penalty or disruption of ...
ELMHURST – Elmhurst officials announced that participants in the city's electric aggregation program can save money by switching back to ComEd, according to a city of Elmhurst news release. The electric aggregation program is a system in which the ...
News Quiz: Miss Teen USA has announced plans to swap out the swimsuit portion of the competition for a ______ round. Essay; Athleisure; Physical Challenge ... Customer Service: toll-free (800) 589-9363. Copyright © 2016 Daily Chronicle. All rights ...
A fertilizer truck hit a wooden power line in the 4000 block of Somonauk Road north of Sandwich on Sunday, April 24 at about 6 a.m. The crash shattered the poll. Residents reported the section of Somonauk Road between Pratt Road and Chicago Road was ...
If you have concerns about the status of your account, call ComEd's Customer Service line at 1-800-334-7661 (1-800-EDISON1). If you believe you have been the target of a phone scam, ComEd urges you to contact the Illinois Attorney General's office at ...
Since 2012, ComEd has been implementing smart grid and other system improvements across its territory to strengthen and modernize the grid – and those investments are paying off for customers with record reliability. In 2015, ComEd customers ...
CHICAGO – ComEd says it's adding staff and preparing equipment to get ready for heavy rain and wind gusts in northern Illinois. Customers can call or text if they experience a power outage. Text OUT to 26633 (COMED) to report an outage and get ...
SPRINGFIELD, Ill. (AP) – The Illinois Commerce Commission has approved rate a decrease for ComEd and rates increase for Ameren Illinois. ComEd says the lowered delivery rate announced Wednesday is the result of efficiencies generated from the ...
DOWNERS GROVE – Representatives with ComEd cited the new Smart Grid and system upgrades for improved Customer Service in Downers Grove during a town hall meeting Nov. 19, according to a ComEd news release. According to ComEd data, ...
The man shown above recently knocked on a resident's door while posing as a ComEd employee, according to police. By ANNA SCHIER - [email protected]. JOLIET – Police are seeking a man who recently knocked on a Joliet resident's door while ...
WOODSTOCK – A lock out is what caused about 17,000 customers to lose power in Woodstock Wednesday, ComEd spokeswoman Krissy Posey said. Posey said a lock out is something that typically happens with electric equipment, and it is similar to a ...
WOODSTOCK – More than 1,000 ComEd customers in Woodstock lost power Wednesday, according to ComEd's outage map. Woodstock Police Chief Robert Lowen said the department has received a few hundred calls about power being out since a little ...
Kendall County recently received two grants from ComEd that will go toward public safety and green space improvement. Related Links. Kendall Area Transit considering cuts to dial-a-ride service · Plano man dies in Fox Road crash · 'Miscommunication' ...
Participants also receive customer support and services to help manage costs with hourly pricing. Services include real-time high price alerts, predicted day-ahead high price alerts, an online bill comparison tool, and information to help guide energy ...
The Federal Energy Regulatory Commission last week rejected a rehearing request on its approval of Commonwealth Edison's wholesale distribution charge on an energy storage facility (ER15-3). energy storage Energy Vault's solar-powered electric vehicle ...
Elmhurst residents Dylan Kalchik (from left), Alex Vujovic and Kevin Fetty travel on an inflatable boat from Swain Avenue and Jackson Street to Saylor Avenue to assist any residents who may need their help or may be stranded in their cars during heavy ...
ELBURN – The village of Elburn this month has suspended its municipal aggregation program because ComEd's latest annual rate will save residents more money, according to a news release.
Mike Guerra (far left), ComEd's vice president of external affairs and large customer solutions, Mayor of Westchester Sam Pulia (center) and Principal of Divine Infant Jesus School Leonard Gramarossa (right) stand with students of Divine Infant Jesus ...
