El Pollo Loco customer service news

Find the latest El Pollo Loco news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

El Pollo Loco names chief people officer


Costa Mesa, Calif.-based El Pollo Loco has named Estée Lauder veteran Jennifer Jaffe to the newly created role of chief people officer. Jaffe, who will start Aug. 30, will also carry the title of senior vice president. At Estée Lauder, she oversaw ...

Menu Tracker: New items from El Pollo Loco, Mimi's, Umami Burger


Charleys Philly Steaks, Dat Dog, Freebirds World Burrito, Freshii, Jimboy's Tacos, Kona Grill, Maui Wowi, Newk's Eatery, Pei Wei Asian Kitchen, Saladworks and Taco Bueno also added new sandwiches, beverages and more. Contact Bret Thorn at ...

El Pollo Loco introduces dipping sauces


El Pollo Loco is introducing dipping sauces to entice diners to buy more combo meals amid fierce competition among fried chicken rivals, and a drop in restaurant transactions. The Costa Mesa-based chain added three “Loco Kickin'” dipping sauces to the ...

Transient arrested after attacks outside King Pollo and El Pollo Loco in Anaheim leaves 2 wounded


Anaheim police arrested a 28-year-old transient after they say he randomly attacked two men outside two chicken restaurants, seriously wounded them on Thursday, May 31. On Friday, police were asking for any witnesses to contact them. At about 10:45 a.m ...

El Pollo Loco ordered to pay $8.8M in damages to franchisee


In a move that could have significant impact on franchisor agreements, a California jury has ordered El Pollo Loco to pay nearly $9 million in damages to two franchisees who accused the company of stealing profits when the chain opened a corporate ...

El Pollo Loco adopts new legacy logo


El Pollo Loco's crazy chicken is taking a walk a back in time. On Monday, Costa Mesa, Calif.-based El Pollo Loco rolled out a new black, white and red corporate logo inspired by the chicken chain's Los Angeles roots. The company called the retro look ...

El Pollo Loco unveils new logo; 4 best-selling tostadas return to menu


El Pollo Loco's makeover continues, this time snaring the restaurant's iconic sign. The Costa Mesa-based fire-grilled chicken chain has unveiled a new logo, calling it the “most significant change” to its brand since 1980. Gone is the flame-tinged ...

El Pollo Loco expands delivery throughout Southern California


El Pollo Loco is offering home delivery from select restaurants throughout Southern California through a partnership with DoorDash, the Costa Mesa-based chicken chain announced Tuesday, March 6. The partnership began last September with a pilot program ...

El Pollo Loco franchisee acquires Wendy's franchisee


WKS Restaurant Group, the largest El Pollo Loco franchisee, has acquired Pennant Foods Corp. and its 52 Wendy's in Southern California, the company said this week. Lakewood, Calif.-based WKS, which now owns more than 180 franchise restaurants that ...

El Pollo Loco debuts in Norco, a first for the city


El Pollo Loco in Fullerton sports a new “Vision” look that includes a grey and black color theme and exposed brick. The chain is going for a rustic, natural look to go with its authentic fire grilled chicken menu. Fullerton was the first store to adopt ...

Mexican restaurant to open 1st Louisiana location in Lafayette


El Pollo Loco will soon open its first location in Louisiana at 3808 Johnston St. in Lafayette. The popular quick-service restaurant — whose Spanish name translates to "The Crazy Chicken" — started in Mexico in 1975 and now has more than 400 locations.

El Pollo Loco closes 3 Texas units


El Pollo Loco Holdings Inc. closed three underperforming Texas units in the second quarter and, as a result, lowered growth guidance because of the challenging Lone Star State market, executives said Thursday. “Dallas-Fort Worth and Houston continue to ...

El Pollo Loco CEO to retire by end of year


Stephen J. Sather, who led El Pollo Loco through a back-to-basics menu program and an initial public offering, announced plans Thursday to step down as chief executive of the Costa Mesa-based chicken chain. “Mr. Sather's retirement is solely due to ...

Man shot to death at El Pollo Loco restaurant in San Pedro


The killer of a 22-year-old man who was shot and killed Tuesday night on his birthday in the parking lot of the El Pollo Loco restaurant near First and Gaffey streets in San Pedro remains at large, police said. The victim was identified by Los Angeles ...

El Pollo Loco Expands Further in California with New Outlet


The leading fire-grilled chicken chain in the U.S. El Pollo Loco Holdings, Inc. (LOCO - Free Report) opened its latest outlet in San Rafael, CA, on Jan 16. The 2,654-square foot restaurant, located at 910 Anderson Drive, can accommodate 40 guests. The ...

El Pollo Loco opens 1st Grand Prairie location


Citrus-marinated chicken cooked over an open flame grill debuted in Grand Prairie, Texas for the first time, thanks to El Pollo Loco's newest location, according to a press release. This opening marks the eighth in the Dallas-Fort Worth (DFW) market ...

El Pollo Loco's App Serves Up Online Ordering


Fire-grilled chicken chain El Pollo Loco announced the launch of its new mobile app and online ordering platform on Thursday (Dec. 1). Customers of the quick service restaurant will now be able to use order-ahead capabilities via the company's website ...

El Pollo Loco debuts mobile ordering app


El Pollo Loco's online ordering platform and mobile app, developed in partnership with Olo, has officially launched. According to a press release, it includes full menu ordering, customization and payment options, location finder, product and ...

El Pollo Loco (LOCO) Makes its Way to the Samp;P 600 List


Headquartered in Costa Mesa, CA, El Pollo Loco Holdings, Inc. (LOCO - Free Report) has joined the S&P SmallCap 600 Index after the close of trading on Sep 12. Notably, the fast-food chain has replaced American Science & Engineering Inc. , which is soon ...

Retail-restaurant roundup: El Pollo Loco adds fried tenders; Dunkin' to offer ice cream doughnut


Here's a roundup of restaurant and retail news from across Orange County. Take a look at the slideshow for more details on each. El Pollo Loco: With the fast-food chicken segment on a hot streak, Costa Mesa-based El Pollo Loco has expanded its menu ...

El Pollo Loco adds fried chicken tenders as Raising Cane's leads surge in chicken sales


With the fast-food chicken segment on a hot streak, Costa Mesa-based El Pollo Loco has expanded its menu with a popular item: chicken tenders. The chain – known for its citrus-marinated grilled chicken – said this week it will be selling the breaded ...

El Pollo Loco 2Q same-store sales rise 2.4%


El Pollo Loco Holdings Inc. executives said they were staying the course with value, operational and service initiatives after reporting systemwide second-quarter same-store sales growth of 2.4 percent. While El Pollo Loco reported its 20th consecutive ...

El Pollo Loco Heats Up Dallas/Fort Worth with Two Restaurants Opening August 2016


COSTA MESA, Calif., July 13, 2016 (GLOBE NEWSWIRE) -- El Pollo Loco (LOCO), the nation's leading fire-grilled chicken chain, today announced the brand's first two restaurants in the Dallas/Fort Worth area will open in Allen and Bedford, TX in August ...

El Pollo Loco signs deal with PLM Restaurants


PLM Restaurants signed a franchise deal to acquire two existing El Pollo Loco Tucson locations, and open six new locations by August 2019. "We look forward to partnering with PLM Restaurants and its president, David Harper, who has 39 years of industry ...

El Pollo Loco hires former The Coffee Bean CEO


El Pollo Loco had hired John Dawson, former president and CEO of The Coffee Bean and Tea Leaf, as its chief development officer. He is responsible for all aspects of the brand's restaurant development program, including market planning, franchise sales ...

Ask Matt: Is it crazy to buy El Pollo Loco?


Q: Is it crazy to invest in El Pollo Loco? A: El Pollo Loco (LOCO) sizzled from the start, as shares of the grilled chicken chain jumped on their first day of trading in 2014. The stock has been driving investors crazy since then. El Pollo Loco, which ...

Shrimp join fowl at El Pollo Loco


If you dine at fast-food restaurants, El Pollo Loco is a relatively good choice. The restaurants specialize in fresh chicken marinated in citrus juices, herbs and spices, butterflied into halves and flame-grilled. Now the national chain has added chile ...

Chile Lime Shrimp debuts at El Pollo Loco


El Pollo Loco has added Chile Lime Shrimp to the menu, available for a limited time only. The new line includes four different ways to order the Chile Lime Shrimp — a bowl, tacos, burrito and tostada. "At El Pollo Loco we love being able to bring our ...

Secretaría de Salud revela anomalías en las sucursales de El Pollo Loco


La Secretaría de Salud de Nuevo León emitió un comunicado donde expone la anomalías que ha encontrado en diversos establecimientos del restaurante El Pollo Loco. Luego de que su dueño, el diputado priísta, Marco González declarara que la sanción ...

Low-cal chicken dinner? El Pollo Loco launches under-500-calorie menu items, for now


El Pollo Loco has launched five new menu items under 500 calories for a limited time. The new items are a double chicken avocado salad, a chicken black bean bowl, a chicken avocado tortilla wrap, a chicken and shrimp grilled tostada and chicken ...

Wind complicates fire fight at El Pollo Loco in Sunland


The Los Angeles Fire Department this morning quickly snuffed out a fire at a fast-food restaurant in Sunland, authorities said. The department received a 911 call at 6:16 a.m. about a fire in an El Pollo Loco restaurant at 12960 W. Foothill Boulevard ...

El Pollo Loco Tops Q3 Earnings, Falls on Soft Outlook


El Pollo Loco Holdings, Inc. (LOCO - Snapshot Report) posted mixed third quarter 2015 results with earnings beating the Zacks Consensus Estimate but revenues missing the same. Shares of the company fell approximately 8.3% since it lowered its comps ...

El Pollo Loco (LOCO) Q3 Results: Beats on Earnings But Misses on Revenue


El Pollo Loco Holdings, Inc. (LOCO - Snapshot Report)develops, franchises, and operates quick-service Mexican-influenced restaurants under the name El Pollo Loco. Headquartered in Costa Mesa, California, El Pollo Loco is known for is a fast-casual ...

Whats in Store for El Pollo Locos (LOCO) Q3 Earnings?


El Pollo Loco Holdings, Inc. (LOCO - Snapshot Report) is set to report third-quarter 2015 results on Nov 12, after the market closes. Last quarter, the company posted a positive earnings surprise of 5.56%. The company reported in-line earnings in the ...

El Pollo Loco opens new location


PHARR — The California-based company El Pollo Loco opened a new location Friday near the Pharr Town Center, according to a news release. The 3,400 square-foot fast food chain is located between the Cinemark theater and Expressway 83 at 400 N.

El Pollo Loco Taps Mexican Food Demand with New Tostadas


El Pollo Loco Holdings, Inc. (LOCO - Snapshot Report) recently launched a few variations of its traditional handcrafted tostada. The new limited time tostadas include Chicken & Shrimp Fajita, Pineapple Salsa Chicken, Mango Double Chicken and Chicken ...

SECURITIES ALERT: Rosen Law Firm Reminds El Pollo Loco Holdings, Inc. Investors of Important October 23, 2015 ...


NEW YORK, Oct. 16, 2015 (GLOBE NEWSWIRE) -- Rosen Law Firm, a global investor rights law firm, reminds purchasers of El Pollo Loco Holdings, Inc. (NASDAQ:LOCO) securities from May 15, 2015 through August 13, 2015 of the important October 23, ...

El Pollo Loco class action: executives misled shareholders, suit alleges


A class action suit, filed Monday in federal court against Costa Mesa-based El Pollo Loco, accuses the fast food chain's top executives of reporting misleading financial numbers and artificially inflating the company's stock price earlier this year ...

El Pollo Loco Slumps: LOCO Falls 6.5% in Session


El Pollo Loco Holdings, Inc. (LOCO - Snapshot Report) saw a big move in the last trading session, as the company's shares fell by nearly 7% on the day. The move came on pretty good volume too with far more shares changing hands than in a normal session ...

El Pollo Loco (LOCO) Plunges After Q2 Earnings; Outlook Cut


Share price of El Pollo Loco Holdings, Inc. (LOCO - Snapshot Report) slumped approximately 14% in after-market hours on Thursday in response to mixed second-quarter 2015 results. Also, weak comps guidance for full-year 2015 hurt investors' confidence.

El Pollo Loco (LOCO) Stock | “The Crazy Chicken” Dance


On Thursday, El Pollo Loco reported its second quarter financial results after the market closed. LOCO had $0.19 in earnings per share (EPS) on $89.5 million in revenue compared to consensus estimates from Thomson Reuters that call for $0.18 in EPS on ...

El Pollo Loco Investors go LOCO after disappointing Q2 Earnings


El Pollo Loco (LOCO - Snapshot Report) operates quick serve restaurants. The company serves a variety of Mexican-influenced entrees such as burritos and quesadillas. Since the opening bell, LOCO stock has picked up 2%, suggesting that investors were ...

What's in Store for El Pollo Loco (LOCO) in Q2 Earnings?


El Pollo Loco Holdings, Inc. (LOCO - Snapshot Report) is set to report second quarter 2015 results on Aug 13, after the markets close. Last quarter, the company posted in-line earnings. Let's see what is in store this quarter. Factors to Consider El ...

El Pollo Loco continues Utah expansion


Costa Mesa-based El Pollo Loco announced Friday it would add more grilled chicken to Utah's dinner plates. The company and franchise partner WKS Restaurant Corp. will open six locations in Salt Lake City. Two locations should be opened by the end of ...

El Pollo Loco to Expand in Texas with Dallas Unit Openings


El Pollo Loco Holdings, Inc. (LOCO - Snapshot Report), the Californian chicken chain, is looking to aggressively expand in the Texas region. The company has collaborated with Chicken Time Holdings LP — an affiliate of Dallas-based Henry Investment ...

El Pollo Loco: 'A Good Entry Point For Patient Investors'


Q1 revenue/earnings exceeded expectations, but comps missed estimates. While disappointed by recent comps softness (including in early Q2 due to a promotional misfire), we still believe LOCO can deliver its unchanged 2015 EPS guidance (+21-28%), ...

Shares of El Pollo Loco (LOCO) Plunging After Reported Weak Guidance


On Thursday, popular Mexican restaurant chain El Pollo Loco Holdings Inc (LOCO - Snapshot Report) reported first quarter earnings results. As a result, its stock has been dropping rapidly in price. Since market opening Friday, shares of the company ...

El Pollo Loco's sales grow, but weak outlook ruffles feathers


Shares of the California chicken chain dropped sharply in after-hours trading. Grilled chicken chain El Pollo Loco said sales jumped 11% last quarter, but investors clucked at the company's weak forecast for the current period. Here are the key points ...

Can El Pollo Loco (LOCO) Surprise this Earnings Season?


El Pollo Loco Holdings, Inc. (LOCO - Snapshot Report) is set to report first quarter 2015 results on May 14, after the markets close. Last quarter, the company posted a positive earnings surprise of 16.7%. Let's see what is in store this quarter ...

El Pollo Loco opening third Hidalgo County location


El Pollo Loco is setting up its third Hidalgo County location scheduled to open in August. The Mexican-style grilled chicken chain is set to open a new location at 400 N. Jackson Road in August, according to a filing with the Texas Department of ...

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