Food Lion customer service

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Customer Service

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User Reviews

Posted by Joybazz


Tonight, 12-31-23 at 9:30pm, I went to the food lion in prince george to pick up a few items. I found 2 bottles of prosecco in the refrigerated section marked $9.99, and I put them in my cart. I went to the shelf and took another bottle. I saw the label on the shelf marked $14.99. When I was finished shopping, I went to the self checkout register and immediately asked the white cashier for a manager. I told her why, and she pointed to a black woman saying she was the manager. She told the black woman what I found, and the black woman made me take her to the wine section to explain and show her what I found. While we were walking away the white girl said "people put stuff in the wrong places." After I showed and explained to the black woman what I found, she parroted what the white girl said. I told her to honor the price that I found and the black woman refused. I took her name, shirley. I called the store to ask for the white girls name, and the woman on the phone asked "why," and I told her "I'm going to complain about her." After a long pause, the woman on the phone said Claire. I hung up. When I find items marked a certain price, that price needs to be honored and your workers failed. I expect you will remedy this issue.

Posted by Ann


I have been blocked on food lion. I want to order groceries and pick them up in the Milton, Delaware 19968 store. How can I be blocked. I have sent emails but have been unanswered.

Posted by Anonymous


My experience with Jessica Meeks in risk management has been extremely terrible.I have been trying to get her to resolve a claim for over 3 months.I spend 90 percent of my grocery budget at food lion at 902 cooksey drive thomasville.Am very tired of trying to get claim resolved will not mind at all spending 100 percent of food budget at Aldi and wall Mart . Don't like being treated as insignificant.

Posted by Teresa


Well since no one live will answer the 800 number I will leave a comment I was in Store number 0047 today and the cashier on the next register walked over and asked my cashier if she had gotten the pop on the bottom of my buggy she then just walked away to stand and stare and then to gossip with another worker didnt even offer to put my groceries in my buggy When I asked her to come do it she got very pissed at me because I interrupted her gossip session She came and started throwing my stuff in buggy I then said Id like it done nicely. Then she proceeded in mouthing me and being very rude to me. I asked to speak to a manager she wouldnt get one the sweet other cashier got one She acted like it was an every day thing. She did apologize and said she would talk to her but didnt really seem upset with it.Apparently she didnt care that her employee was rude to a customer or that she wasnt doing her job The good cashier was named Vickie she needs a raise and the rude one was named Chasity black hair she needs to be fired manager didnt have a name tag and never offered her name an older gray short haired lady Just thout Id let someone know their are a lot of elderdly Im 56 people that shop there and are being rudely talked to by the Chasity chick I dont know either person and dont shop there much but I refuse to be talked to like that Someone needs to seriouly look into it

Posted by Anonymous


Shopped at Food Lion Store on Lead Mine road in Raleigh NC yesterday.
Purchased pastry turnovers which had 50 cents off regular price of $3.99
Noticed after completing checkout that clerk had charged regular price not sale price,
Asked her for lower price and she said I did not have discount card. Well she did NOT ask if
I had discount card before paying. I DO, she seemed pleased that she did not offer lower
price. I asked for Manager and got my 50 cent lower price from him. She was a young black girl and I am an older white guy.
Don't shop at this store and with that kind of uncaring attitude, I probably will not shop there in the future. Have received poor service from this store before.
Attitudes seem rather poor from clerking staff.

Customer Service Ratings

Based on 113 votes.

2.9

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Hours of Operation

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Food Lion customer service news

Food Lion hatches store remodel program in Virginia

... delivered with caring, friendly service every time they shop,” Food Lion President Meg Ham said in a statement. “We're proud of our history in Hampton Roads and many of the surrounding communities, and we look forward to reintroducing our customers ...


FREE Jif Power Ups bars from Food Lion with new digital coupon

Hurry to get a FREE box of Jif Power Ups bars when you download the Food Lion digital coupon! To get the coupon, go to FoodLion.com, log in to your MVP account and you should see the coupon available to load. The digital coupon expires on October 16, ...


Food Lion Freebie Flash: FREE Jimmy Dean Simple Scrambles

Hurry to get a FREE Jimmy Dean Simple Scrambles, 5.35 oz., when you download the Food Lion digital coupon. To get the coupon, go to their website, log in and search the digital coupons for Free. You should see the coupon available to load. The coupon ...

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