Posted by Anonymous
Why isn't your telephone number on your website? I searched under Contact and Customer Service..... finally went to Google to find out how to call you.
Northwestern Mutual customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Northwestern Mutual.
31
Dec
16
Sep
Posted by DW-Policy Holder since 1960
Asked to change owner on 2 policies:
16590820 Maria S. Bartlett
16590829 Dmitri D. Barlett
I was only sent forms for Maria's policy with both policy numbers listed. This caused me to miss contact with the new owner and was a significant inconvenience. Im sorry that I did not request the full name of the NML customer service rep as she appeared competent. I was wrong. now, i have to call and start the process again for policy 16590829 Dmitri D. Bartlett. If you wish to react to this, please send appropriate forms via expedited service, e.g. FedEx, UPS or Priority mail.
I have had NML Life policies since 1960 and presently am NOT happy with your service.
Dennis Winsten
520-885-3416
[email protected]
27
