Posted by Anonymous
PlayStation Network customer service policy is the the WORST!!
PlayStation customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from PlayStation.
13
Jun
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May
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Jul
Posted by Wickedness420002
Can't get on PlayStation network to do anything I spend alot money to be able play the games I enjoy to play it says business hours don't end until 8pm I called and said phone support is closed im highly upset and deserve an explanation I keep getting error error error what's going on
24
Feb
Posted by Gamer456989
Hi my name Devynn Watson, while I was killing people on a game a notification said error occurred on my screen and it says someone has signed into my ps4 I think someone took it and when I tried to sign in back my sign in ID and password was wrong and usually it's never wrong so that someone changed it.
14
Feb
30
Dec
28
Dec
Posted by blair William hicks
I have to wait an hour each time i call. 2 out of 3 reps are pushing too end a call before the problem is resolved. It is unacceptable if i wait 50-60 minutes patiently for someone to pickup to then be rushed off if i dont have some info handy,that i never was told i needed in the first place.
25
Dec
14
Nov
22
Sep
Posted by Anonymous
I woke up this morning and found out psn logged me out or my account was hacked but i can't remember my account pw and have no access to the gmail. Which it doesn't look like the account is mine but it is and i can't get it back. It's my main psn account and has all my video clips friends games etc. And i'm an youtuber, which means without my account i am liable to lose all my data. I really need help playstation.
04
Jul
Posted by sammy817
I am disgusted. This is the second time in 2 days it has suddenly saying I have no account. I follow the instructions and nothing works. I have had this account and paid my subscription every month automatically. I think the problem was caused by these additional channels offered on free preview.
24
Feb
01
Feb
26
Jan
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Jan
07
Jan
Posted by Urmom
Have had problems with their "costumer support" team been hung up on severl times and now that my ps4 has a problem right when i got home from work i turned it on and emeditly ejected my disk and wouldn't take it back, when i called the support line of course its closed, and it was only 5;15 central!!! So how am i supposed to fix it oh thats right i have to wait all weekend till their back on Monday, as if ppl aren't playing over the weekend! This is y ppl r saying F*$! Playstation and going to Xbox like i am! And i suggest yall do the same! Unless u like beeing ripped off over and over again! But thats just me
10
Dec
05
Dec
Posted by MiShea
Most trouble I had paying for anything. Usually companies make it easier to spend your money for their service. Customer service are not very knowledgeable. If you have basic repetitious issue they are fine. I just called and the phone repeatedly sid :Thank you for calling PlayStation Vue" then hung up all three times. Frustrating
02
Dec
29
Oct
Posted by microtyger
This is the most ridiculous and frustrating channel I've ever tried to add to my ROKU.
The sites they send you to are not straight forward whatsoever.
I finally got the activation number and applied it, after an unbelievable number of times.
Now it says there is an error and to call customer service.
Of course, it's the weekend and they're not open.
11
