Read the reviews below to see the experience other people have had when dealing with customer service from Savers.
I know the lady you are referring to in Danvers,MA she is a tall heavy with black hair. The Saugus,MA store is probably the worst with Cheryl,what a poor excuse for a manager. She is the rudest and her employees are just as bad, that store is a sh*t show. The Place is a mess and you have the fowl mouth employees complaining and talking badly about the customers right in front of other customers.
Hello!, this is a complaint about 139 Endicott st. Danvers ! Do you know that there is gold there selling at low low prices! The lady that puts it out usually between 2:30pm-3pm! There is one lady that's been going there for years waiting for the exact moment to strike! Seems like she has a deal with the lady that works there! I go there occasionally and sure enough there's the lady waiting for the mother load! She gets kind of pissed when other people catch on to what's she's doing! is it right for this to be happening? I'm talking about gold for as low as $5 a 14k ring , chains 18k for $6.99--- I know because I've been there and seen it!
While in the shoe dept today I was accused by the store manager and dept associate of stealing the boots that I came in with! They insisted that they saw me steal the boots. I assured them that I could come back with a receipt for my boots and insisted they view their security cameras. The store Mg said they didn't have cameras in the shoe dept!!! Why then would they follow me and accuse me of stealing?? The policy for security stinks there bc they should have viewed the cameras first before approaching the customer. I even asked for their store security and was denied. I will never step foot in that store ( Webster ny) again
This company lies about rethink reuse recycle. More than half the items Webster NY store receives in donations goes into the dumpster.....there prices are ridiculous and I heard the furniture guy bill use profanity and yell at customers and still gets to work what customer service....the front end supervisor is the only one that I see and hear work with customers and always cleaning the store and telling he employees no personal talk sell red bags and get club cards she has long be hair i think her name is Amy or Jamie..if other Managers were like her at this store and heneritta i would come back. ...unsure if she works there anymore haven't seen her for a week now...get better store Managers and employees who are not so rude
Savers in Saugus ma are the worst. Management is horrible they are under staffed and management never comes out front to run his store he expects his female front end employees to ring and run the cdc room carry furniture,donations are left all outside because no one is ever in the room to take them,the door bell never works when you ring for someone. Management is rude,one manager cheryl speaks rudely to customers and blames employes for her own doing. They are firing people and blaming for theft and trying to make them pay it off so they make the money it's a very shady savers and something is going on in that store.
SAVERS: Draper, Utah. CUDOS to Manager:William...took on negligent parent..she 1 end of store kids going ...He steps in to try to find parent and remind politely unsupervised kids can be kidnapped besides nusiance to fellow customers damage to products up for sale! THE ONLY WINNERS ARE LAZY MOMS!! RAMPANT..CHILDREN TOTALLY OUT OF SIGHT AND CONTROL OF ANY ADULT SUPERVISION..proud to be from a generation where we cared for and TAUGHT our children 'there's a time and place for everything'...AFTER YOU BUY IT!!!! kids should not be allowed to rampage the toys so mom can enjoy 'shopping' They are your KIDS...CONTROL THEM...this happens everywhere!!! Where are responsible parents...they are ABUSIVE to kids and fellow shoppers...
While shopping today at one of your Wpg stores that had a 40% saving for card holders on dresses. I was shocked to see the prices you had on Dresses I picked many dresses in my size that were priced at 17.99 please! that is more than half of what these items would cost new. I also found many Joe items at 9.99 and 12.99. I was so angry that you have jacked up the price to make it seem like a deal when these items are so well priced new. I am a very regular shopper and have made comments before about your pricing practices. I will no longer donate my items to your store because of the mark up. I also shop at two local charity shops that are very well priced and willing to discus their pricing errors. I was going to look for a manager but felt emotional about how your store has out priced the people in need shame on YOU!
In the savers shop in high st forres today i was treated appalingly by the manageress and a shop assistant by the name of emma lee .this was regarding my dog which was tied outside for about five mins whilst i picked up a few things .i nevrr hardly rltake my dog with me but he barks when left outside as he has anxiety problems .the manageress approached me loudly and in a non proffesional manner in front of other customers and then the shop assistant emma lee joined in .i spend a lot of money in the shop but now feel i cannot return due to my distress at the way i was treated
i am rick, today i went to keele and wilson value village and i buy men blazer from the cashier oper:DAXA, FOR $24.99,then she call the very rude manger to change the price the men blazer for $29.99.and they are very rude,please train them good or change the manger.i will never and ever come again at 1030 wilson ave....because you have bad attitude manger..please be consider....thank-you.
I went to value village today in Fredericton N.B for the first time in a year and I was totally disgusted by what I saw..the clothes were absolutely filthy beyond gross..on a shelves of a man coat was bird droppings and the collar was so dirty it turn my stomach..so I decide to go to the boots section and I couldn't believe the how dirty the boots were and over priced and unreal...all the clothes that I looked at were dirty and I couldn't believe how much to store had change...the washroom are beyond anything I've ever seen..I've supported this store for many yrs but it will stop today ..change your price and clean up the store before someone gets sick..
My name is Vera Oster and I made some purchases at your Victoria Pk. Ave/Eglinton store.
I didn't notice a hole in a black sweater I bought and needed to return it. It cost $9.99 plus tax.
When I tried to get a credit on my Mastercard I was told that I couldn't get a credit or my money
back but needed to shop in the store and use up the $10+ and I had 7 days to do this. No I
couldn't get a credit voucher to be used at another time, I must come back within 7 days.
When is Value Village going to get their act together and allow credits to major cards when a
return must be made. I strongly object to this policy since Value Village has no right to hold
my money hostage. I return their defective product, they return my money. It is the policy of
any decent company and is good customer relations. I would then be inclined to come back
and shop at a place that would return my money. Now I will never shop in Value Village again -
not ever!!!!! And I will tell all my friends of this unfair practice at Value Village.
I love Savers. Most of the staff is friendly. However last Saturday when I visited Savers at Lomita California, I had the most terrible experience. I left my cart unattended. My mistake. When I come back it was gone. I asked if anyone had seen it. This worker said she had put the stuff back. I said I wanted it, she just looked at me, it wasn't until I repeated myself and asked to get it back that she looked for the stuff. However she was rude about it and threw the stuff in the cart. She couldn't find most of it though. She said "sorry" and started to walk away. I told her to please look for the stuff. She did. However she did not find all of it, because people had already got it. She then rang me up. I didn't want her to, because she is very rude. I should have asked for someone else to do so, because she continued with her bad attitude and overcharged me for children's books. She charged me the price of adult chapter books, when they were clearly children's soft cover books. This experience makes me not want to go back to Savers.
My experience with Savers Customer Service was horrific. The only one you can talk to is an answering machine and just when you think you have reached the operator when it tells you to dial o when the recording comes on...you get yet another recorded person. This is absolutely ridiculous. If you have a problem with purchasing an item in a store and you have to deal with this run around...the sale will NOT be made,in other words a lost sale to Savers.
