Flag RCN Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

Noted with new bill that supposed increase in price due to "increased programming license fees" (mostly for sports, which I could not care less), included being charged for digital converter rental. This was previously included in digital cable service bundle. HAS NOTHING TO DO WITH INCREASED LICENSE FEES. Customer service rep unhelpful but sympathetic and bumped me up to her supervisor, Mary Jane, who was a rude @#$% and also unhelpful. MJ's supervisor, Angela, supposedly out of office. RCN's customer service SUCKS and all they do when they jack their prices is try to cover up where the increase actually is.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video