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SO. I just got off the phone with the rudest person on earth ever. She sounds exasperated BEFORE I even started asking her my questions. Woman has a problem and I tried to cancel my boyfriend's ticket for him. She has no patience at all but was able to answer my question with a really b***** tone. Getting through the other number that the helpful person posted 2 posts ahead is less painful than their general hotline. That hotline you can never get through. So needless to say, I will not be flying with Cathay Pacific anymore unless I'm flying from Hong Kong. This is unacceptable to the maximum level.


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