Flag Holland America Line Customer Service Review

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I need assistance ASAP, please, about a bright blue woman's sweater --with a Joan Vass label, I think-- that I left in stateroom 595 when I debarked the Veendam in Quebec City on Saturday (30 August). I will gladly pay postage for its return.
I would appreciate your immediate response. Thank you very much.
Sincerely, Linda Amster
(FYI I tried several times today to reach HAL Customer Service and each time got a message saying that you were all in a meeting and to try calling again in 90 minutes. That was hours ago, and the message has not changed.
Since clearly Customer Service is non-existent today,there should have been a message to that effect/ That way, customers like me would not have been misled. )


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