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The worst Customer service ever with a non working email address. There refusal to not change a 20dollar bill for the Salvation Army Volunteer is disgusting. As I stood there with a Movado purchase and 300.00 bucks of gifts for family members, I was told its "Store Policy " not to give change. Shame on You Garden City NY store. Clipping up my Black card now, and returning all Holiday purchase as I called the store for 45 minutes to speak to a manger..who never answered the phone. Lord and Taylor, sad to see how awful it;s become.

Jeannie Reysen


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