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The worst voice prompt system I have ever encountered. After being transferred to a line that isn't even a 5/3 number, I called back. After holding more than 10 minutes the computer told me no one was answering and hung up. This happened a total of 3 times. Wasted almost an hour between trying to get to a human, explaining what I needed, being put on hold and hung up on multiple times. Poor service. They can't even get a phone system that works.


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