Flag Sports Authority Customer Service Review

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Have been calling customer service for an hour and there is no one answering. You choose an option and the phone goes dead. I wanted to return an item and exchange it but after many calls t customer service I finally called a store (closest store is 30 mi. away) and found out that there are NO online exchanges. All you can do is return the item (pay shipping) and reorder new items and pay shipping again. Most reputable online stores offer online exchanges and pay for the new items replacing the returned items. Would never recommend this online business. If you live near a store, I guess you are lucky. I don't want to drive an hour to do a simple exchange.


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