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I am "Best Customer" and spend well over $100/week, every week for years.
I went into Kroger and could not find a turkey over 13 lbs, so I bought 2 turkeys. I never saw a sign that said "only 1 turkey at sale price", so I was charged FULL price. One was $7 + and the other one was $17 +. So I lost $10 on that deal, when U could easily come back 30 minutes later or bought at Walmart. I called and talked to a store manager and all she could offer was "well, it's in the ad". When I told her I didn't read the ad, she said "I'm sorry" and refused to make any concession. I will miss Kroger, but employees are more concerned with THEIR rules than keeping good, loyal customers! They are willing to lose Over $5000/year over $10.


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