Flag Jamba Juice Customer Service Review

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I have been visiting Jamba Juice for close to a year now and I love the açaí primo energy bowl. The location I visit at 6669 Security Blvd. Woodlawn, MD. produces a consistent quality product however the customer service lacks a great deal. After visiting the location for over six months I discovered that the company had a rewards program which was never mentioned to me as a customer that's visited up to twice a day during the summer months. I am now creating this review because I from time to time receive an $1 off coupon through a company partnered app. called SurveyMini. I used the coupon once before at the location during afternoon hours without a problem however at more then 30 days ago now I received another coupon which the morning staff could not process. I left my name and number for the manager a couple weeks later I was given the name and number of a manager whom I could never reach on top of the fact that my service has increasingly declined since the incident where my coupon could not be applied. It seems as if the two young lady that work the location in the morning are in some way bothered by my desire to have this situation resolved and to receive my appropriate coupon. This is my last attempt to receive some resolution before I discontinue supporting this organization. I am now a rewards member therefore I am certain that it could be seen how frequent I can visit the company and each of my hard earned dollars.


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