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I have had a v.w. acct for 5 years plus, but for computer only, using a jetpack & number. My phone is with another carrier. I need to reach either tech or customer support, but when I call the 800 # on my bill, "she" says my (phone) number is not an acct with Verizon, & I'm automatically disconnected. I've called in the past & easily reached a live person to help me. Have tried to call repeatedly today, same result. So what the heck do you suggest that I do to reach your customer support ppl for help with my wireless acct question????


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