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Hi I was at the Green Oaks TJMaxx in Michigan today making a return I had my receipt and the tags. I purchased the coat a couple months ago and was saving it for the fall unfortunately we had a pretty cold and rainy spring and I decided to wear it on May 12 th. And I also had a crossbody purse over it. It was a Calvin Klein jacket waterproof and had a silver material when I got home it had spots all over from the rain I thought it was a shadow and my purse which was very light had rubbed the finish off?! So I decided to return it obviously it was defective and I know the policy is 30 days with and I only wore it once. I explained to the manager Tiffany that I understood the policy & that I shop at all your stores. She was rude and interrupted me a few times. This is unacceptable to me I have spent thousands of dollars at your stores with the occasional return and I�m never rude or condescending. I purchased the coat with the impression that it was a good quality and I actually was very sad that it was made of an inferior material. And I was also purchasing another $100 dollars worth of goods & in the the process of returning I was made to feel like a criminal I think your employees might take into consideration loyal customers that they see almost weekly. She did eventually give a store credit & she spoke to me loudly and rudely making me feel very embarrassed & the cashier smirked and I�ve decided to cut up my TJMaxx card and shop elsewhere. Sincerely Carolyn Brisebois


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