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How dare FPL ask a caller a million questions without offering the chance to speak with a live person. Where does this huge profiteering company have a customer service department available for customer questions that do not fit into any of the offered categories? It is outrageous for FPL NOT to provide a live person who can answer specific questions.

IF i could, i would NOT remain an FPL customer.

7/27/18
- Anonymous in Miami Beach


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