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I signed up for adwords and their $100 promotion and setup of ads and analytics. They setup the ads and did NOT have analytics working when they ran which is a big part of the reason you run ads, capturing the data. It's especially important with new companies like mine. Anyway, they setup ads that were run over the budget I gave them, didn't setup analytics properly even though their support in India said all was working. Long story short $227.43 in charges for ads that were run over budget and w/o being setup properly. I also never got my $100 credit even though I reached out many times asking for the code. I also referred them to the adwords person who setup my acct for verification but they refused to contact them even though he could verify all I say. I can't believe all of our data and decisions are being made by people in India vs. the US. They just sent an email stating that Japan will also be doing support soon for analytics. I had the worst experience and am considering court.


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