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At least for the past year and a half my delivery of the Sunday paper has been inefficient and inconsistent. I call and complain, talk to ever pleasant reps who promise re-delivery which NEVER happens. Except this week when, amazingly,I did get a delivery. I had asked for the Saturday delivery which includes the NYT magazine and arts & leisure section. Instead I got two copies of the paper--one labeled for me and the other to another person. Both had only the Sat. news section, the Sat. arts/leisure, and a special men's magazine. You've, for sure, earned another angry customer. In my experience your delivery service is getting worse-not better, I'm getting long-winded, but I depend on the Times and I'm not sure how to get it delivered to me.


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