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I wish to file complaint. On my visit to Crunch Gym Glenside location in Richmond, Virginia on Wednesday March 31st, A customer was being helped at the Front desk, when I walked in I stood 6 feet away to social distance til I could sign in, I wasn't sure if the self service check in was operating, I waited, when another person walked in behind me he signaled him to use the self service sign in this is after he ignored me. After I sign in the employee scowled at me and in a stern voice , harsh tone ask me "what's my problem " I told him I had been waiting so as not to disturb his business with the person at the front desk and that I was bothered because he ignored me but spoke to the other gentlemen who walked in behind me, I asked him his name and he said he didn't have to tell me his name, I asked for the manager, he said he was the manager and then in a condensing, scowling tone said to me "just go workout". I went ahead and did my workout but I am very disappointed in this experience. I have been a member of Crunch and enjoy the club. This is my first negative experience at the club.


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