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I tried to purchase a Bonefish Grill (plastic) gift card as a Christmas gift for my elderly father. The website options had changed and I mistakenly ordered an email gift card. I called and asked that they process a refund. I just received an email that they would not. I have ordered a gift card every year for my Dad of $100. I will not hand my father a email printout as a Christmas gift. All I wanted was to send him a plastic gift card since he lives out of area. I will find another restaurant going forward. ORDER #11535726


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