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It looks like all we can do to complain these days is email them thru their corporate portal at heyjackbox.com. It asks if you want a follow up and lets you leave a phone number, email, and a picture even. Hopefully we will get a response. Management barely exists in fast food anymore - I had an issue last night and I was told I had to come back "tomorrow" for a refund. What? They should be able to issue it on the spot. And of course today no one will answer the phone. There is no accountability with these places. In general the workers are lazy, don't want to work, and don't care enough to try to do a good job in any way. Now they think they can give you attitude when they are wrong, because again, management is nowhere to be found. Actually, just before I went to this horrendous Jack In the Box, I was at Taco Bell at 10:45pm and when I got to the speaker I was told they were closed for the night. (They were supposed to close at 1am last night). When I asked what time they closed, I got no response - she said they were closed and then ghosted. Then when when I drove to the window, they were hiding in the back. So, not just lazy but also cowards. I spoke with a supervisor today at TB (yeah, I know!) and he said he would let the manager know - he asked if it was male or female, and said this has been happening regularly, where the workers just decide they don't want to work anymore and close over 3 hours early. This is the parent's fault imo. There is no discipline anymore and these kids are too coddled end entitled. I worked my *** off when I was working in fast food, and there were consequences if you didn't do a good job.


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