Flag Beko Customer Service Review

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I wish to report a poor experience when contacting your customer service in regard to seeking advice about registering my new fridge freezer for a guarantee. Conrad was overtly rude.

I am elderly and did not have the required information (several long numbers)immediately to hand. He sighed and put me on hold in an off hand manner. Also tut tutted at my unusual name. None of this appropriate for an elderly customer.
I would suggest that you have a recorded message for information before the call is answered to tell your customer which numbers that they need to know.
Thank you
Xanthe Petrie


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