Beko customer service

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Customer Service

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Phone: 0845 600 4911

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  • Hours of Operation:
    • Mon-Fri: 8am-8pm
      Sat-Sun: 9am-5pm
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User Reviews

08
Dec

Posted by Anonymous


on 12/8/23 at 4:16AM

Been trying for 5 weeks trying to get my cooker hood repaired as it's still under 2 years warranty, Beko customer service is absolutely rubbish as the people that answer the phon do not understand you at all, l was booked in for the repair ........ but as expected no one turned up waited in all day. The 2 phone numbers on their website are not available any more, get your act together and give the customers the service they deserve they have purchased Beko goods........Terrible

26
Sep

Posted by Anonymous


on 9/26/23 at 7:32AM

Very poor service ordered a LGP conversion kit for BEKO gas oven still waiting 3 weeks and counting. They have not completed forms , not ticked boxes , not ordered . Have to go through call centres- they don't understand the problem and make up things do you have to wait even longer . I will never buy another Beko product again .

15
Aug

Posted by Xanthe


on 8/15/23 at 2:42AM

I wish to report a poor experience when contacting your customer service in regard to seeking advice about registering my new fridge freezer for a guarantee. Conrad was overtly rude.

I am elderly and did not have the required information (several long numbers)immediately to hand. He sighed and put me on hold in an off hand manner. Also tut tutted at my unusual name. None of this appropriate for an elderly customer.
I would suggest that you have a recorded message for information before the call is answered to tell your customer which numbers that they need to know.
Thank you
Xanthe Petrie

10
Nov

Posted by Kami


on 11/10/22 at 8:19AM

The worst!!!!!
Beware of this brand, pure crap!!!
Spencer's should be ashamed to put this on their floor, but they dont care either.
Nothing but a run around from Spencers and Beko, ice machine hasn't worked since we bought this POS. They replaced it 3x still doesnt work. I just keep buying ice!!!

31
Oct

Posted by PaulGMQV


on 10/31/22 at 11:43AM

How can someone give a review when you try nearly all day and partner but no-one to contact you get minus 10 stars

View all 9 Beko customer service reviews »
Customer Service Ratings

Based on 1 votes.

4.0

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Beko Manuals

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Beko customer service news
From Beko's Kitchen to yours

It's not solely good food that earns you loyalty but also good customer service. As long as you handle the situation and address the problem, bad days can turn into better days,” encourages everybody's “Beko”. Beko's Kitchen is at Door 3, 703 Building ...

Beko U.S.A. Expanding Its Appliance Toehold

“We have taken our time getting to know the U.S. market and designing our products so that they truly make sense for the American consumer's way of life,” said Mike Goadby, president of Beko U.S.A. and the former president of Fisher & Paykel North America.

Beko issues safety alert over tumble dryers after mum-of-two killed in house fire

... within the potentially affected range, please register online for a qualified engineer to visit your property to check and, if required, repair your product. "Alternatively, you can call us on 1800 25 29 25 in Eire to speak to a member of our ...

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