GameFly customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from GameFly.

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Viewing GameFly customer service reviews 1 - 25 out of 418
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07
Mar

Posted by Dawn


on 3/7/19 at 12:00AM

I want to talk to someone about kind of plans ect you have.I read some of your info but I still have some questions about it.Also do you still have PS2 Games? Someone please contact me as soon as possible thank you for taking your time to read this and look forward to hearing from you soon Dawn

31
Jul

Posted by Anonymous


on 7/31/18 at 12:47AM

I am not a subscriber and you keep sending me messages !



Please kindly delete these to:


Thank you and Best Wishes !

12
Jul

Posted by dsjcustomer


on 7/12/18 at 7:11AM

Used this number. Reached a representative, and took care of what I needed to do right away. Thanks for the information. :)

02
Jun

Posted by Eugene


on 6/2/18 at 1:19PM

Why Does Your Site Freeze And Not Allow Me To Rent, Buy, Or Even Shop For Games To Review...

31
Jan

Posted by spacemaster


on 1/31/18 at 6:59PM

hi, can you help me? i buy you're gembox (Android game console) by emtec 1 years ago, and i Never been able To play à game bécause thé box dosen't read my 5ghz signal! and i add a booster signal and everything... but no résult! can you do something like a reboot or something like that... this is my MAC Wi-Fi: 94:a1:a2:69:68:a8 !?🤞

06
Dec

Posted by Sean coello


on 12/6/17 at 11:36AM

I signed up for a free trial and it said to contact support and I haven't had a game come to the house yet in re weeks for nothing

07
Aug

Posted by Anonymous


on 8/7/17 at 6:50AM

GameFly sucks they stole my money

19
May

Posted by Anonymous


on 5/19/17 at 6:00PM

I am not happy every time I get a game sent yo me from my list I go to download it and my Xbox one says the disc is either dirty or damaged I just got a game in the mail and I can't play it and I don't have the number to game fly to get a replacement

11
Mar

Posted by Anonymous


on 3/11/17 at 10:58AM

i would like to know why i was charged 60.88 when i already had cancelled my subscription please explaine or i will call monday thanks my name is joseph garza.

10
Feb

Posted by Anonymous


on 2/10/17 at 7:32AM

DO NOT USE GAMEFLY!!! i cannot stress this enough. They will scam you from your money! I got charged 4 dif charges on my card from a free trial i never started then obviously getting ahold of anyone is just not gonna happen the support phone number or email is a joke. Its not even bad customer service ... customer service isnt even there! Do not use gamefly

28
Jul

Posted by Anonymous


on 7/28/16 at 3:48PM

Hello my name is jayde kline. My brother justin kline just got a couple games from u like 3 or 4 days ago. One was madden 16football and another one was raw 2k16 for the xbox 360. And they still havint got them in the mail.

23
Jul

Posted by Biga


on 7/23/16 at 7:27AM

I signed up for the free one month service use my card number but they say it's invalid is that invalid it's my social security card is activated first of every month or the 3rd but that should have nothing to do with my free month subscription my name is Adrian l Davis please get back with me through email

22
Jun

Posted by Anonymous


on 6/22/16 at 6:49AM

I am being charged when I cancell my membership. I haven't been able to reach anyone which is ridiculous.

12
May

Posted by Anonymous


on 5/12/16 at 7:12AM

I want to cancel my memebership identified the two games back cuz I have a play station three not a four

25
Apr

Posted by Dubbi


on 4/25/16 at 8:53PM

I recently got GTA 5 for ps4 and it doesn't work i got it during my free trial and it didn't work so I wasted my free trial which is bullcrap I believe I should get a new trial.

11
Sep

Posted by Mikeq88


on 9/11/15 at 2:56PM

After a full week(7 days) waiting for my first game to get here I decided to cancel bc it hadn't shown up. Tried to contact customer service but no luck. I'd strongly recommend never using their services.

12
Aug

Posted by Anonymous


on 8/12/15 at 8:59AM

I received a game Monday or Tuesday & I tried playing it today but its not working. The game is Call Of Duty Advance Warfare for the Xbox One

01
Aug

Posted by Anonymous


on 8/1/15 at 1:24AM

We are trying to get Gamefly and are not able to with my card

27
Mar

Posted by tbredandblack30


on 3/27/15 at 9:20AM

Hi my name is Adam Crill I shipped how to train your dragon 2 I lost the sleeve for the movie so I just mailed out directly to you and sorry for the inconvenience

23
Mar

Posted by Will


on 3/23/15 at 6:47AM

I was Charged $46.47 For games that I returned over 3 weeks ago trying to reach billing support phone number provided by gamefly does not work. I am really pissed off

20
Mar

Posted by June


on 3/20/15 at 6:09PM

having trouble with my account keeps telling me to contact customer service every time I want to add a game to my Q. I would but game fly is up until 5 pm now its 9 pm.

04
Mar

Posted by Ryan Silva


on 3/4/15 at 5:19PM

Hi, I called before 5 on Wednesday March 4th and your technical supports keeps hanging up on me. I have been waiting for a game sence the 25 of last month and I always get the game fast but not this time please email or call me back at

24
Feb

Posted by Anonymous


on 2/24/15 at 1:57AM

I bought six games but they only sent me four.My question is...I was wondering if they still charged me the full amount that was originally agreed on or did they not take the money out of my banking account for the two games that I did not receive?

01
Jan

Posted by AlexanderNewiger


on 1/1/15 at 8:15PM

Please contact me about a erroneous charge. It's $10 that was charged to my account but I canceled my service 10 seconds after ordering it. I am attempting to correct it using gamefly support but will call credit card company if I am not dealt with promptly.
Sincerely ,
Alexander Newiger

26
Nov

Posted by Anonymous


on 11/26/14 at 1:16PM

Its a scam i emailed called and no response how can i say yes to a trial and not talk to a person.thanx but no thanx!

Viewing GameFly customer service reviews 1 - 25 out of 418
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