Posted by fistofffire99
the worst customer tech service on the planet.i have waited 6 months for tech support to fix my issues, and nothing, they didnt even want to reimburse me for the losses in the game
Square Enix customer service
Contact information related to Square Enix customer service, customer support and technical support can be found below. Please feel free to update any of the Square Enix customer support information we have to make sure our site is kept as current as possible.
- How to reach a live person:
- Wait for initial message to complete and the main menu will begin.
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- Wait for initial message to complete and the main menu will begin.
- Hours of Operation:
- Mon-Fri: 9am-6pm PST
- Email:
- This information has not been added.
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- Customer service link:
- Main Company URL:
- Description:
- This is customer support for Play Online and Final Fantasy XI / XIV. You have to contact them if you need to retrieve your Play Online or Square Enix ID -- there's no automated process. They also have live chat and email-based support that is open during the same hours, accessible from their support pages.
User Reviews
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Posted by Aiden_Grey87
Square Enix is quite possibly the WORST at providing ANY ACTUAL customer support, not to mention all their crap reads @$$ backwards and is completely freaking useless! Their so called "Support" Website is possibly the BIGGEST joke I've ever seen and quite frankly they could do to learn the concept of customer relations.
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Posted by lol
I need the email of the company to contact them DIRECTLY! Can anyone give it to me?
This is the first time I see a company who develop video games and leading most of the online game but does not give the right support to contact them directly I can say that this website company is not a user friendly. I found a lot of complaints regarding this one. One thing I observe their own global site has worst website I ever seen in the IT and computer Software industry. How come they can't create good website but they can create video games? Can anyone explain it to me?