Creative Labs

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I tried suggestion to pressing 1 when the recording begins and then pressing 222 and it worked. I was immediately connected with tech supported. The technician suggestions were the same as instructions online.

Anonymous 9/30/09 4:08PM

your phone numbers do not work. Very fuzzy and can not be connected.
It is impossible to get results.
I have a keyboard that will not install or work properly. I have tried everything. Please advise, I have uninstalled and reinstalled the disc, I am now using my son's old keyboard as I can not get the other one going. How can you locate someone to talk to, if you can't type anything?

Anonymous 9/3/09 1:48PM

They must have got hip to this infomation...you can no longer get anywhere by pressing anything. This is only a recording telling you to visit their website. Real nice. Avoid any public contact for assistance....

PissedOffConsumer 8/19/09 3:09PM

Just a recording now telling you to visit web site. Hangs up if you press any buttons.

Anonymous 8/3/09 12:14PM

I just hapened to read the quick start guide of my Wireless headphones SL3100 and saw the following;
WARNING: plastics in this product can cause cancer or birth defects Please Wash Hands After Use!!!

Should I be worried about this?

Like many others here I tried to contact them but can not get through using the 1-800.
I will try the other #.
Cheers,
Concern consumer (Canada)

Flash 7/29/09 8:05AM

FRUSTRATING TO DEAL WITH THIS COMPANY. THEIR PHONE NUMBER IS NO WHERE ON THE WEBSITE. AFTER MUCH RESEARCH I FOUND IT.
GETTING SERVICE VIA THE WEBSITE IS A TIME CONSUMING PROCESS - MANY EMAILS LATER SERVICE WAS SET UP. ALL IN ALL NOT A CUSTOMER FRIENDLY COMPANY. CALL 405-742-6655 FOR A LIVE PERSON - YOU MAY HAVE TO WAIT, BUT AT LEAST YOU WILL BE ABLE TO SPEAK TO SOMEONE.

SPNDHISMONY 7/21/09 11:04AM

You all are absolutely right. Their customer service sucks bic time. You can barely understand what they are saying. They are not very knowledgeable and if I had known this before I shelled out $400 I would have stuck with the Gigabeat. The only thing they ever seems to say is reformat and updste your firmware when there is no update for the firmware. I will never recommend these .mp3 players to any of my friends. I can't wait until I buy another one from a more reliable company with understandable and longer customer service hours. These people do not seem to realize most of their have jobs in order to buy their products. Oh yeah their technical support outsourcing works like a charm! I guess you get what you pay (or in their case) don't want to pay for. Never again

None 7/13/09 3:32PM

They have the worst support EVER! i have had it with Creative labs and there bullsh*t. I can't get anything outta them that will help me the slightest bit, and there web site is made for people that don't know anything about comptuers, not for people like me that build computers.

S.O.B. class 1 4/21/09 4:39PM

Tech Support 405-742-6655

Anonymous 2/16/09 8:26AM

Try calling 405-742-6622 press 1 when the recording starts then 2 2 2. you will speak with someone.

Anonymous 2/2/09 2:05PM