Flag Acer Computers Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

November 29 I purchased an Acer Iconia tablet from Costco for about $100. Killer deal, great features and I liked the 8" size. After tracking it on the UPS site from Texas to Washington I finally took delivery after about a week and a half. I really liked it until I plugged headphones in and found that the sound was wonky. Tried ext speakers, same thing. I contacted Acer support through online chat. They sent me a free shipping label and I sent it back to Texas for repair. Another long wait. It was delivered this morning with the same sound problem and a form saying "no trouble found... normal sound... passed all tests." I don't claim to be computer expert but I'm not a complete idiot. Today I took it to Costco, got a refund, and then bought a Samsung Tab 4. No audio issues. Acer is probably a good brand, they get mostly good reviews online, but their repair service is as bad as the sound on my tablet was.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video