Flag Arby's Customer Service Review

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I had a bad experience with the Arby's in Herkimer, NY about 3 weeks ago. I was contacted by an Arby's rep who said they wanted to make it right and took down my contact info. The lady said they would send me a certificate right away. I still haven't
Received anything, yet Arby's sends me a survey to gauge how satisfied I was. Well the survey wouldn't open, nothing ever came, the original service was atrocious, and you want to know how satisfied I am? Is there any response less than "1"? You all think sending me a sandwich or something when you feel like it is going to resolve everything huh? Screw this, I'll take my damn business elsewhere!


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