Find the latest DirectBuy news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Merrillville-based DirectBuy says it plans to continue to operate as it navigates bankruptcy proceedings. Our partners at The Times of Northwest Indiana report the membership-based retailer is selling itself to yet-to-be-identified creditors. The ...
DirectBuy had sweeping layoffs at its Merrillville headquarters last year, with its transition from a corporate support center for its stores to a Customer Service center providing "concierge shopping." That personalized service helps customers find ...
“The program is yet another step toward making DirectBuy an easier company to work with, as we continue to improve the member experience with a suite of Customer Service and shopping options,” he said. The company said the program already is proving ...
DirectBuy is launching a new app for Android and iOS smartphone users that enable product searching, checking out site promotions and placing and tracking orders placed on the retailer's website. The My DirectBuy app also features a "I Want That!
DirectBuy home shopping team employees talk to customers on the phone at the company's headquarters in Merrillville. The company has redesigned its website, and will soon launch a new app. DirectBuy is launching a new website and app. Jonathan ...
Merrillville, Ind. – Franchised membership chain DirectBuy has launched a loyalty program that allows it to honor vendor minimum resale pricing policies (MRP) while still offering discounts to customers. In lieu of discounted pricing, the showroom ...
MERRILLVILLE, Ind. – DirectBuy, the membership-based buying club that allows consumers to purchase lifestyle products from manufacturers and suppliers without hidden retail markup, announces today that Curt Fisher has joined the company as Vice ...
December 10, 2014 // Franchising.com // Merrillville, IN – DirectBuy is proud to announce DirectBuy Travel – the latest in offerings intended to raise the quality of life for consumers throughout the United States and Canada. DirectBuy Travel is an ...
Merrillville, Ind. – DirectBuy, the troubled members-only showroom chain, is touting a new management team and a more transparent, customer-friendly style. The franchise business, which charges thousands of dollars in membership fees in exchange for ...
The DirectBuy showroom in Merrillville closed in May. A class action lawsuit against the Merrillville-based business claims that hefty advertising fees forced many locations across the country out of business. DirectBuy attributes the closures to the ...
DirectBuy, a family-owned business, is relocating from Gurnee to Lake Zurich this month. The Kushner family lives in Barrington. Owner Dave Kushner said he was pleased to find a new location closer to home. Kushner even met his wife, Michele, through ...
MERRILLVILLE | The flagship showroom of a 43-year-old Northwest Indiana business that once had 167 locations throughout North America has closed. DirectBuy, a membership-buying service that cuts out retail markups, shut down the Merrillville ...
There's an old saying in retail that one should never buy retail. The smart buyers go right to the next door down, the one marked "Bought at Cost." I remember a great Broadway play from the early 1960s — Barbra Streisand's first notable performance ...
As a DirectBuy – Mississauga member, are you aware of the Pricing Promise? It's new! As a DirectBuy member, you have access to the company's incredible buying power and consequently can experience savings of thousands of dollars simply by ...
DirectBuy has agreed to pay $500,000 and adjust some policies to settle charges that it has misled consumers with deceptive sales pitches, state Attorney General Eric Schneiderman said Thursday. An Indiana-based franchise chain, DirectBuy promises ...
Many do not realize that in addition to being able to save 20%, 30%, up to 40% off retail store pricing, DirectBuy members receive unparalleled Customer Service. For example, most clubs have a team of product specialists and interior designers to help ...
The North American DirectBuy discount club has hundreds of happy members in Connecticut, the U.S. and in Canada. Don't count me or Steven Robin of West Hartford as part of its fan club. For those of you unfamiliar with the club – which has locations in ...
A spokeswoman at DirectBuy's Indiana headquarters, however, said the company is trying to find a new showroom for Spokane-area members. Company spokeswoman Sara Butler said DirectBuy is looking for another Spokane location to open a showroom.
