Entergy customer service news

Find the latest Entergy news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Entergy will install new electrical meters at homes and businesses statewide 2019-2021


Entergy Corporation will install new meters at the homes and businesses of more than 700,000 Arkansas customers starting in 2019. The project will take two years to complete. The company said the “advanced metering” system will identify outages ...

Cat knocks out power to much of New Orleans after getting into Entergy substation


NEW ORLEANS – Thousands of Entergy New Orleans customers lost power for more than an hour after a cat got into a substation Monday. The outages began around 8:30 a.m. Monday morning, according to the Entergy New Orleans. Power was restored ...

Entergy grants $2M to Louisiana college engineering program


BATON ROUGE, La. (AP) - Entergy is giving $2 million to a Louisiana university's engineering program. The donation to Southern University in Baton Rouge was announced Monday at an event attended by company leaders, university representatives and ...

Entergy incentives lower electric bills at ASU-Beebe campuses


“Entergy Arkansas appreciates the opportunity to help ASU-Beebe reduce their electricity usage,” said Flave Carpenter, Customer Service representative. “By replacing inefficient lighting and equipment, the college should realize lower electric bills as ...

Entergy Mississippi opens $20M distribution operations center in Jackson


Robert Jeter, Vice President of Customer Service, also expressed his feelings towards the new facility. "It's just amazing what technology has done,” Jeter said. Jeter is one of many employees who worked in the D-O-C when Hurricane Katrina hit. He says ...

Lucky 13: Entergy's Stewardship of Trees Boosts Reliability and Resiliency


THE WOODLANDS, Texas – It's more than luck that recently earned Entergy Texas recognition as a Tree Line USA utility for the 13th year in a row. The award by the Arbor Day Foundation celebrates the company's year-round, proactive vegetation ...

New Entergy Arkansas CEO wants to balance tech improvements, customer expectations


Landreaux, who assumed the chief executive duties on July 1, 2018, has worked in financial, operational, Customer Service, safety, resource planning, economic development, employee development and regulatory and governmental affairs during her ...

Scam calls heat up for Entergy customers


While Entergy does place courtesy calls if you are at risk for disconnection, these are recorded calls, not calls from live Customer Service representatives. Entergy NEVER demands immediate payment. While the caller ID may display the Entergy name and ...

Entergy scammers making fake bill payment phone calls


Call 1-800-ENTERGY, or go to our website and reach out to us and talk to a Customer Service representative about what's going on." Entergy representatives said they never call and demand money over the phone. Recommended. Men went after a woman for ...

Entergy's Louisiana utility crews to aid battered Northeast


“We are glad to do our part in helping restore power following this powerful winter storm and in helping those affected get their lives back to normal as quickly as possible,” said Melonie Stewart, interim vice president of Customer Service in ...

Energy Notes: Entergy Plans Demolition of Power Plant Near Stamps


Entergy Corp., the parent company of Entergy Arkansas Inc., has named Bierlein Companies Inc. of Michigan to demolish the Harvey Couch Power Plant east of Stamps (Lafayette County). Bierlein, which has performed previously demolition work for Entergy ...

Entergy offering payment plans due to high bills


A recording at Entergy's toll-free Customer Service line Friday afternoon said the current wait time to speak to someone about payment arrangements exceeded 20 minutes. The storm restoration fee is assessed on the monthly bills of Entergy customers ...

Entergy customers asked to reduce usage


Robbin Jeter, Entergy Mississippi vice president of Customer Service said. “The arctic blast is driving up electricity usage. This is an unusual situation MISO is working to correct as soon as possible.” Jeter went on to say the request does not apply ...

MISO asks Entergy Louisiana customers to conserve electricity


"We apologize for any inconvenience," said Dennis Dawsey, Vice President of Customer Service for Louisiana. "The arctic blast is driving up electricity usage. This is an unusual situation MISO is working to correct as soon as possible." Dawsey added ...

Entergy Arkansas VPs Take on New Roles


Entergy Arkansas has shifted some roles on its management team, moving Laura Landreaux from vice president of regulatory affairs to finance director, and elevating Tom Kennedy to Landreaux's old post. Kennedy had been vice president of public affairs ...

Entergy unveils new Lockport Service Center


Dennis Dawsey, vice president of Customer Service for Entergy Louisiana, said the new building's elevation is 3 and 1/2 feet above the surrounding area. It's located on more than 10 acres. The facility includes a large meeting or training area ...

Entergy project soon underway in Jeff Davis


“This project represents Entergy Louisiana's ongoing commitment to providing reliable, affordable electricity to our customers while helping grow our state's economy,” said Chip Arnould, senior region manager of Customer Service for Entergy Louisiana ...

Entergy Promotes Considine to Customer Service Post


Michael Considine of Entergy Arkansas is taking over as director of Customer Service for the investor-owned electric utility's central region in Little Rock, where he will oversee engineering, Customer Service and distribution for Pulaski, Saline and ...

Let's Put These Technical Indicators To Work: Entergy Corporation (ETR), Regions Financial Corporation (RF)


Regions Financial Corporation (NYSE:RF)'s latest quote $15.44 $1.51 1.78% will find technical support in $15.17 a share and a breakdown below this region would be a significantly bearish signal for Regions Financial Corporation traders. Any way you ...

After Stuttgart, Entergy Plans Even Bigger Solar Project Near Lake Village


Entergy Arkansas, which just completed the state's largest solar energy project near Stuttgart in partnership with NextEra Energy Solutions of Florida, now hopes to top itself with an even bigger solar facility near Lake Village (Chicot County ...

From A Very Different Angle: Entergy Corporation (ETR), Target Corporation (TGT)


Target Corporation (NYSE:TGT)'s latest quote $60.19 $1.45 1.76% will find technical support in $59.07 a share and a breakdown below this region would be a significantly bearish signal for Target Corporation traders. Any way you dice it, a dip below $57 ...

Entergy Arkansas' Mike Maulden to Retire


Mike Maulden, director of business and economic development for Entergy Arkansas, will retire at the end of January after 34 years with the company, CEO Rick Riley said Friday. "He has been an incredible resource for our company and in turn, for the ...

Entergy online payment system back online after system upgrade


"We have suspended late fees and disconnection for non-payment of bills until we restore our Customer Service system." The outage leaves customers with the options of paying by phone, at walk-in Customer Service centers or by mail. Entergy's website ...

Entergy warns customers of power bill scam


If a call sounds suspicious, hang up and call 1-800-ENTERGY (1-800-368-3749) to speak with an Entergy Customer Service representative. Also, you can manage your account and review account alert options to stay better informed by downloading the free ...

Cleco and Entergy Louisiana team up to strengthen reliability in SE Louisiana


“This project is a great example of two utilities working together to benefit customers of both companies,” said Melonie Stewart, Entergy Louisiana's regional director of Customer Service. “It's part of Entergy Louisiana's commitment to invest in ...

Now Is The Time To Reconsider Entergy Corporation (ETR), Rexnord Corporation (RXN)


Rexnord Corporation (NYSE:RXN)'s latest quote $24.18 $-1.06 2.46% will find technical support in $23.83 a share and a breakdown below this region would be a significantly bearish signal for Rexnord Corporation traders. Any way you dice it, a dip below ...

Entergy Arkansas awards UAPB $10000


Representatives at the check presentation include, from left, Charles McGhee, Entergy Arkansas Customer Service representative; Marla Mayberry, UAPB vice chancellor of institutional advancement; and Chan Tucker, Entergy Arkansas regional customer ...

Fuel cost reductions begin in July for Entergy Texas customers


“Our fuel costs have remained low and that means we are able to pass the savings along in the form of a refund to our customers,” said Vernon Pierce, vice president of Customer Service for Entergy Texas. “This can be especially important at this time ...

Entergy (ETR) to Build 994MW Natural Gas Plant in Louisiana


Entergy Corporation's (ETR - Free Report) subsidiary, Entergy Louisiana, announced that Louisiana Public Service Commission has approved its plan to construct the Lake Charles Power Station. Details of the Plant. Entergy wants to build a combined-cycle ...

Entergy to build new plant in Westlake


"Right now, Lake Charles is one of the fastest growing regions in the State of Louisiana," said Ron Childress, Entergy Customer Service representative. "What comes with that is the large commercial, the retail, housing and grocery stores - we have to ...

Clean Harbors, Inc. receives $338405 from Entergy Arkansas for saving energy


efficiency of their facility then they become more competitive, which sustains or grows business resulting in jobs for southwest Arkansas,” said Bill Luther, Entergy Arkansas' Customer Service representative in El Dorado. Entergy Arkansas has an ...

Entergy to install automated meters in Mississippi


Meter readers will soon be a thing of the past for customers of Mississippi's largest private electrical utility. The Mississippi Public Service Commission voted Thursday to allow Entergy Corp. to install automated meters beginning in 2019. Residential ...

Entergy repairs outages, advises caution on lakes


Entergy Arkansas Inc. had restored power by Monday morning to nearly all of the households in Garland County that lost service during severe weather over the weekend, and both Entergy and the U.S. Army Corps of Engineers cautioned boaters to watch for ...

Entergy restores power to 6700 in NO East


Customer Service Manager Melonie Stewart says residents in New Orleans East who are waiting for power to be restored should check their meter pan and look at their gas meter. If there is any visible damage, call an electrician and a plumber to make ...

Entergy's Latest Tech Effort: $215M in Smart Meters


Outgoing USA Truck Execs Forfeit Company Shares ... Little Rock, Arkansas 72201; Toll free: (888) 322-6397; Main line: (501) 372-1443; Customer Service (501) 372-1443 or email; ©2017 Arkansas Business Limited Partnership. All rights reserved.

Entergy Arkansas and Comverge Agree to Ten-Year Extension of Summer Advantage Demand Response Program


Through its combination of software, hardware and services, Comverge helps utilities optimize every aspect of a demand management program, from participant recruitment and device installation to call center support, control events, and measurement and ...

Entergy confirms plans to retire Indian Point nuclear complex


Entergy confirmed early Jan. 9 that it has indeed reached an agreement with New York State to retire Indian Point Units 2 and 3 during the 2020-to-2021 time period. The “early and orderly” shutdown is part of a settlement under which New York State has ...

Entergy picks Accenture for advanced metering solution


“Just as important, this program provides a platform to continue to modernize the grid so that Entergy can remain at the forefront in Customer Service, whether it be validating billing, meter deployment or response to ever-changing customer demands and ...

Entergy Selects Accenture to Provide Advanced Metering Solution


Entergy will be working with OMNETRIC Group, Accenture's joint venture with Siemens, to provide an advanced metering solution to enhance grid reliability and Customer Service with digital technologies. This includes more efficient billing and field ...

Jackson halts Entergy payments until lights fixed


Due to several street light outages, Jackson officials chose not to pay its monthly Entergy bill Tuesday. The city's contract with Entergy includes an agreement that it will fix any broken, burned out street lights. "We've run into problems in terms of ...

Entergy to more than double energy efficiency spending


JACKSON, Miss. (AP) — Mississippi's largest private utility plans to more than double spending on energy efficiency next year. The Public Service Commission Tuesday voted 2-1 for Entergy Mississippi to increase spending to $8.75 million in 2017 from ...

Entergy warns customers to watch out for bill scams


If a call sounds suspicious, call 1-800-ENTERGY to speak with an Entergy Customer Service representative. Also, you can manage your Entergy account and review account alert options to stay better informed by downloading the free Entergy smartphone app ...

PSC approved new power plant for Entergy Louisiana


BATON ROUGE, La. (AP) — The Louisiana Public Service Commission has given Entergy Louisiana approval to build a new natural gas-fired, combined-cycle power plant in St. Charles Parish. Entergy said in a news release Thursday's vote by the PSC ...

$1 million in workforce training money from Entergy in La.


NEW ORLEANS (AP) — Entergy Corp. says its Louisiana companies plan a $1 million investment in workforce development programs in the state. The contributions are coming from Entergy Louisiana and Entergy New Orleans. According to Entergy's ...

VIDEOS: Entergy demolishes North Little Rock power plant


An Entergy employee who holds the title of “master blaster” set off a series of charges to demolish the Cecil Lynch power plant in North Little Rock on Friday. Comments; aAFont Size. An Entergy employee who holds the title of “master blaster” set off a ...

Agreement made on $54.4M Entergy Arkansas rate increase


LITTLE ROCK, Ark. (AP) — Entergy Arkansas and four other parties have agreed to a $54.4 million electric rate increase for 2017. The Arkansas Democrat-Gazette (http://bit.ly/2ffvUZg ) reports that Entergy, the Public Service Commission's general staff ...

VIDEO: Entergy picks Honeywell for smart meter installation


The new, integrated advanced meters will help gather and provide the Entergy operating companies with usage data to enable more efficient operations and better Customer Service while giving customers more energy management capabilities. The meters ...

Entergy Texas proposes power plant in Montgomery County


Entergy Texas wants to build a nearly $1 billion natural gas-fired power plant north of Conroe for booming Montgomery County and industrial areas in Southeast Texas. The 993-megawatt combined-cycle gas plant would help serve Entergy's 434,000 ...

Entergy Corp. selects Silver Spring Networks for smart grid program


Silver Spring Networks announced that it has been selected by Entergy Services Inc., to support the comprehensive grid modernization program of the Entergy utility Operating Companies. Entergy will leverage Silver Spring's multi-application IPv6-based ...

Entergy: West Little Rock outage caused by unauthorized person in substation


Entergy has identified the cause of the west Little Rock power outage that left 8,000 customers in the dark Tuesday morning, according to a news release. An unauthorized person went into an Entergy substation on Kanis Road near Chenal Parkway and ...

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